I have been considering making a BIG change on how our customer support works. The idea came to me during my last visit to Stackideas.com - the best Joomla extension provider in the community (at least it is in my book). The support forum just blew me away with the Flattr button located at the bottom of each answer. When I found the answer to my problem, I could “thank” the author with Flattr. This allows them to later exchange this donation for real cash $$$. If you do not how Flattr works, jump over to the Flattr page website to get an insight.
Over the last few weeks, I have spent a lot of my time digging deeper into Flattr. I strongly believe it is the perfect system for our JoomlArt community along with our current private ticket system (using Kayako) and open support system on our forum (running Vbulletin)