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Precious time is lost in asking for additional details from members while trying to assess the problem and offering help. At times, even the site url is not mentioned, which delays the support. Therefore, guidelines for asking support either at forum or Ticket System have been formulated.

Essential Information to be submitted while asking for support.

  • Site URL : Make sure that you mention the Site url or page url in question, in your post.
  • Screenshots : Wherever required or possible add screenshots to support your question, it helps.
  • Versions : Joomla version, Template version.
  • 3rd Party : Brief of 3rd party components / modules in use
  • Incubation period: Since when the problem popped up? What you did last?
  • Hosting Environment : Windows / Linux / Localhost. Hosting Co. Name.

To read the complete announcement and view step by step Screenshots, Click here.

Version 1.0.1 of JA Voice [stable] has been released in to the download today.

The biggest improvement in this release is to add the JomComment plugin as requested here.
In fact, the JomComment integration has been introduced in 1.0.0 version but we have made some necessary tunings in the 1.0.1.

Visit our Project Management tool for changelog as well as roadmap of the upcoming release.

Read the above announcement in the JA Forums at http://www.joomlart.com/forums/showthread.php?t=35735

Hello,

Welcome to JA Blog - JA Updates Center.  Here one can find all the announcements and updates regarding the templates, extensions and modules developed by Joomlart.

Why Blog?

  • Announcements made in the forum generally tend to fade away into the thread heaps over the time. So, the announcements in short with link to forum thread will be placed here.
  • For easy Updates for users, subscribe to JA Blog and recieve all updates in your email.

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