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[adamapg Friend adamapgJoin date: November 2016Posts: 46Downloads:66Uploads:3 Thanked: 1 times in 1 posts]

#1009762

I have started to put together a new site Temorajobs.com.au with JA builder template. All was fine then all of a sudden the drop down menu on the mobile view stopped working correctly. It will open then close straight away. It won’t stay open so users can select a menu item.

Not sure why the drop down menu wont display correctly.

1 user says Thank You to adamapg for this useful post

1. kimbare

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1009944

Hi,

It’s confirmed as an issue in mobile view, I’ve reported it here: http://pm.joomlart.com/browse/JABUILDER-42

It will be fixed and update.

Regards

[kimbare Friend kimbareJoin date: December 2016Posts: 107Downloads:96Uploads:3 Thanks: 11]

#1060023

When will this be fixed? It’s august and this problem exists on all the mobile devices when they try to use one of my customer’s websites. It’s a MAJOR ISSUE! Why isn’t this fixed by now?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1060345

It’s fixed long time ago. You still face the issue? share me the login info so I can check for you.

[kimbare Friend kimbareJoin date: December 2016Posts: 107Downloads:96Uploads:3 Thanks: 11]

#1060522

No, it’s not fixed. The mobile menus do not stay open long enough to click on the submenu items regardless of which header is used.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1060651

The issue in this topic is different (pls read again), it’s about the menu on mobile where guy click menu item to show menu items but it closes automatically then. I check your site and it works fine

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[kimbare Friend kimbareJoin date: December 2016Posts: 107Downloads:96Uploads:3 Thanks: 11]

#1061450

No, my site does not work fine. I have several people testing it and it does NOT stay open!!!!!

[kimbare Friend kimbareJoin date: December 2016Posts: 107Downloads:96Uploads:3 Thanks: 11]

#1061458

And BTW – that screenshot you took was when the site was using the Mood template. However, with Mood I cannot get any of the JA Builder pages to ever save, so I switched back to JA Builder template but the MENUS do NOT work on tablets, pad or phones – NONE of them!!!!!!!

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1061566

Kindly follow your topic here: https://www.joomlart.com/forums/topic/ja-builder-menus-do-not-work-properly-on-phones-cannot-use-submenu-items/

Pls don’t duplicate your question in different topic, it will save time for both of us.

[kimbare Friend kimbareJoin date: December 2016Posts: 107Downloads:96Uploads:3 Thanks: 11]

#1062497

If someone would actually address my issues I wouldn’t have to try to get help in several places. I have been waiting WEEKS for help and all the guy does is lie and say he can’t get into my site with the credentials I gave him even though another person from your company got in just fine with them.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1062575

Replied you here: https://www.joomlart.com/forums/topic/even-after-update-to-ja-builder-mobile-menus-still-do-not-work-properly/ , kindly follow it.

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