Joomla Templates Club 406,261 posts

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#847669

Hello. Best Sellers is empty, but Most Views display twice. In 1st line is see the latest book, at second line I see all 3 product that I have. How to fix it?

---

Attachments:

1. 

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#848566

Hi @hulahopka,

Please edit the thread and provide a temporary admin account so I can have a closer look at the problem.

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#848673

I did it, @adam M.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#851536

Hi @hulahopka,

I checked your site but didn’t see any product inside the tab, have you changed something in your site ?

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#851695

Hi, @adam M.
I don’t know, something very strange with my website. I don’t know who change it (you or support from MijoShop), but website is going on the left , look at the scrshot.
MijoShop support is very lazy, very slow and even If I wrote to them before 4 days, they don’t anwer me.

Could you please help me?
In backend I have one default language, when I log in another time I have 3, again 1… When I have only 1 language in backend for the content, all product gone.

---

Attachments:

1. 

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#861629

Hi @hulahopka,

Please note that if there’s anything I changed in your site, I should have mentioned about it rather than ask you back. After take a look around, there’re some incorrect configurations and I tried to fix them for you.

Next part is somehow in your site, the Mootools library has been called before jQuery and cause a JS conflict, please provide a temporary FTP account so I can have a closer look at the code and see if I can help you to fix that. Since there are many 3rd party extensions in your site, we should go step-by-step to avoid any conflict.

Last but not least, if you’re asking for support from Mijoshop team as well and they also have access to your site backend or FTP account, I will now temporary stop my work here until their session has been done and the temporary account was revoked.

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#863449

This reply has been marked as private.

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#864226

When you will have time to fix it for me? I am waiting and almost crying.
:/
I am so so so confused.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#864706

Hi @hulahopka,

Sorry for the delay in getting back to you. I’m checking your site and will definitely fix any problem if there’s any but since you’re using lots of extensions there, I need to check step-by-step to avoid any mistake which might lead to site malfunction.

Please stay tuned and I will reply back shortly when I’m done.

Best regards,

Adam.

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#864789

I am waiting for you.
You saved my life, @adam.
Thank you.
Let me know.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#865168

Hi @hulahopka,

I tried to fix the problem for you but got stuck with caching issue in your site. I’m not sure if there’s any 3rd party extension in your site or your hosting caching but it’s very annoying and I couldn’t do anything. Please recheck and disable all related settings first so I can continue the task.

Best regards,

Adam.

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#865175

Hi, @adam. I am waiting for you all hours that gone.
I so that JCH PLUGIN for casje was disabled already and in global configuration cashe also disabled.
My default template is News 2 Gavick and I disable gk cashe.
What else? Pleade feel free to disable everything that makes a problem.

I dont know what makes a problem. Check JCH OPTIMISE. It is disabled but ai dont know does makes a problems.

[Adam M Moderator Adam MJoin date: May 2014Posts: 5159Downloads:33Uploads:66 Thanks: 95 Thanked: 1271 times in 1235 posts]

#865191

This reply has been marked as private.

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#865320

Guy from hosting is not online now. It’s okay, remove JCH, I have file and I can install it.
If something goes wrong, we have a backup on hosting.

[hulahopka Friend hulahopkaJoin date: January 2013Posts: 51Downloads:18Uploads:27 Thanks: 3]

#865382

Cashe is disabled by hosting from now to 4 next hours. Try now if you can.

[Author]

Posts