Joomla Templates Club 406,261 posts

[Adam Dong Friend Adam DongJoin date: September 2014Posts: 23Downloads:0Uploads:2 Thanks: 3 Thanked: 2 times in 1 posts]

#348578

When is this going to be fixed? This is an appalling response from Joomlart staff.. I am very disappointed that they have yet to really respond to this issue in any way

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#348642

The bug always happen when you customized, so that you shoud give us the link to your site, or submit a tickets, we ‘ll check this issue in detail

[Adam Dong Friend Adam DongJoin date: September 2014Posts: 23Downloads:0Uploads:2 Thanks: 3 Thanked: 2 times in 1 posts]

#348652

<em>@tienhc 184842 wrote:</em><blockquote>The bug always happen when you customized, so that you shoud give us the link to your site, or submit a tickets, we ‘ll check this issue in detail</blockquote>

If you had bothered to read this thread you will notice that the DEMO on joomlart (http://www.joomlart.com/demo/#templates.joomlart.com/ja_pyro) has the exact same bug – it has nothing to do with customisation.

Very poor customer support – I can’t belive you guys don’t even read the thread before posting

1 user says Thank You to Adam Dong for this useful post

1. resteban

[sciwolfx83 Friend sciwolfx83Join date: February 2007Posts: 7Downloads:0Uploads:0 Thanked: 4 times in 2 posts]

#348992

Confirmed. On you DEMO SITE i CAN’T SEE THE BUTTONS in IE8 x32 and x64. I am running windows7 x64. The bug is visible only on vista x64 and win7 x64 using IE8.

Here’s the screenshot:

http://imglink.ru/show-image.php?id=cba0e0304d6c288daef5343bc9f95d52

1 user says Thank You to sciwolfx83 for this useful post

1. Adam Dong

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#349199

Thanks for your more information, i don’t known must to fix this isse as how? because it have not happened on my pc and others in there 🙁

[Adam Dong Friend Adam DongJoin date: September 2014Posts: 23Downloads:0Uploads:2 Thanks: 3 Thanked: 2 times in 1 posts]

#349750

When is this issue going to be fixed?

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#349976

<em>@hubfub 186274 wrote:</em><blockquote>When is this issue going to be fixed?</blockquote>

Hi all,

I have created a issue into our jira system,all you can also check to see if the issue have been fixed or not in here
http://pm.joomlart.com/browse/JATCPYRO-60

[malvin Friend malvinJoin date: April 2010Posts: 3Downloads:0Uploads:0]

#350111

Hie there. I have seen this issue on DEMO site AS WELL AS on my website using the JA Pyro template. I am creating a church website using this JA Pyro template I PAID FOR. It works fine in Firefox (v3.6.6), Google chrome (5.0.375.99), and Opera (10.60). THE JA Slideshow2 buttons DO NOT WORK/DISPLAY at all in INTERNET EXPLORER 8 (8.0.7600.16386).

SEE PROBLEM EXAMPLE:

PLEASE FIX THIS AS I SPECIFICALLY BOUGHT MEMBERSHIP FOR THIS TEMPLATE ONLY FOR MY CHURCH. Many of my church members are old and use internet explorer as default. I will not tell them all to use another browser just because of this problem. It just has to be fixed, I just hope soon.

Thank you very much

God bless.

[Adam Dong Friend Adam DongJoin date: September 2014Posts: 23Downloads:0Uploads:2 Thanks: 3 Thanked: 2 times in 1 posts]

#351217

When is this going to be fixed?

[aaronfarias Friend aaronfariasJoin date: July 2010Posts: 132Downloads:0Uploads:0 Thanks: 3 Thanked: 12 times in 12 posts]

#351220

I also just tested this and it worked fine in ie8.

[Adam Dong Friend Adam DongJoin date: September 2014Posts: 23Downloads:0Uploads:2 Thanks: 3 Thanked: 2 times in 1 posts]

#351417

<em>@aaronfarias 188218 wrote:</em><blockquote>I also just tested this and it worked fine in ie8.</blockquote>

it will not work on any 64bit operating system – will work on any 32bit system

[unknowncom Friend unknowncomJoin date: June 2010Posts: 6Downloads:0Uploads:0 Thanks: 2]

#353188

I am having the same problem in IE8 64bit. Is there a fix?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#353204

Sorry but I could not detect the bug you mentioned. Please see my snapshot for reference.

pls add my google nick tienhc@joomsolutions.com, I will have a closer look into the issue.

[uniquebiz Friend uniquebizJoin date: February 2010Posts: 596Downloads:0Uploads:40 Thanks: 33 Thanked: 156 times in 119 posts]

#353216

Hi tienhc
I run win 7 64 bit ultimate and cannot see the buttons in IE 8 at all, this is looking at the same demo as you are, here’s what I am seeing and what I am running.

Is there any chance of getting this problem fixed as I’d like to be able to use Pyro but not given this problem

Cheers Shannon

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#353460

Thanks, i tested this issue on my friend’s PC, i ‘ll re-install the window 7 64 bit to test this issue, pls give me the some time,

1 user says Thank You to Saguaros for this useful post

1. uniquebiz

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