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[johnyan73 Friend johnyan73Join date: March 2010Posts: 26Downloads:0Uploads:12 Thanks: 2 Thanked: 1 times in 1 posts]

#149245

Hello,

I just became a JATC member today and I tried to download some templates.

When I clicked the ‘Download’ button on the template download page, a new IE windows poped up, but after couple minutes, an error message showed up in that window as below:

‘Internet Explorer cannot display the webpage’

I tried to download several different templates but I met the same problem.

I tried to use Firefox, still met the same problem.

Even it shows ‘Downloads: 11’ under my account, I didn’t downloaded anything in fact.

How can I solve this problem so I can download templates?

Thanks!

[joejao Friend joejaoJoin date: March 2010Posts: 2Downloads:0Uploads:0 Thanked: 1 times in 2 posts]

#335051

I am having the same issue. I did a search on “download issues” and found this thread: http://www.joomlart.com/forums/topic/i-just-got-a-1-year-membership/ So I contacted support with this issue. According to that thread, it looks like it took about 8 hours to fix itself?

1 user says Thank You to joejao for this useful post

1. johnyan73

[johnyan73 Friend johnyan73Join date: March 2010Posts: 26Downloads:0Uploads:12 Thanks: 2 Thanked: 1 times in 1 posts]

#335165

<em>@joejao 167950 wrote:</em><blockquote>I am having the same issue. I did a search on “download issues” and found this thread: http://www.joomlart.com/forums/topic/i-just-got-a-1-year-membership/ So I contacted support with this issue. According to that thread, it looks like it took about 8 hours to fix itself?</blockquote>

Yes you’re right, I can download templates after 8 hours I became a JATC member.

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#335244

Hi guys,

That is because our server is under maintenance. Now it is ok.

Please kindly check again and download our templates.

[Author]

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