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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#526559

@mikel: try to purge all caches: http://wiki.joomlart.com/wiki/JA_Extensions_Manager/How-to#Known_issues
@allenjj: As I can see via backend that the ‘configuration.php’ file is not writable it has ‘0444’ permission. Please check permission of all file/folders in your site again.

[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#526601

Saguaros… first I have J3.2 and you give me a link to clean cache for J1.5
Anyway, I have clean all joomla caches but nothing change.

So.. what can I do?

<em>@Saguaros 416155 wrote:</em><blockquote>@mikel: try to purge all caches: http://wiki.joomlart.com/wiki/JA_Extensions_Manager/How-to#Known_issues
@allenjj: As I can see via backend that the ‘configuration.php’ file is not writable it has ‘0444’ permission. Please check permission of all file/folders in your site again.</blockquote>

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[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#526634

And the template is out-of-date

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[allenjj Friend allenjjJoin date: October 2013Posts: 47Downloads:19Uploads:2 Thanks: 7 Thanked: 1 times in 1 posts]

#526646

I just changed permission to 755 for that file and still same error

[allenjj Friend allenjjJoin date: October 2013Posts: 47Downloads:19Uploads:2 Thanks: 7 Thanked: 1 times in 1 posts]

#526648

I also can not upgrade the template since attempting to upgrade simply installs a new template.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#526698

@mike: There maybe problem in exporting process of this JA Tab plugin as it still keeps the old XML file, thus after you update new version it still shows 2.6.4. Don’t worry, it’s 2.6.5 version actually. I’ve reported this to our dev team to get this fixed soon. Sorry for inconvenience.

@allenjj: I tried to install the latest version of JAEM into your site but it seems that you’re using a 3rd party extension in installing an extension. Please try to disable it and use the default procedure of Joomla to install our JAEM component again.

[mikel2004 Friend mikel2004Join date: January 2012Posts: 201Downloads:0Uploads:51 Thanks: 24 Thanked: 3 times in 1 posts]

#526723

Hi Saguaros!
And the template information? What version I have?

Thanks

<em>@Saguaros 416324 wrote:</em><blockquote>@mike: There maybe problem in exporting process of this JA Tab plugin as it still keeps the old XML file, thus after you update new version it still shows 2.6.4. Don’t worry, it’s 2.6.5 version actually. I’ve reported this to our dev team to get this fixed soon. Sorry for inconvenience.</blockquote>

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#526725

In JA Extension manager, it’s showing that the template’s version is 1.0.1. Did you try to update to version 1.0.2? http://prntscr.com/30o5id (Remember to take a BACKUP of your site first)

[allenjj Friend allenjjJoin date: October 2013Posts: 47Downloads:19Uploads:2 Thanks: 7 Thanked: 1 times in 1 posts]

#526779

I have disabled akeeba backup restore points and reinstalled JAEM with the same results.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#526950

@allenjj: I need more time on this, I will check what’s wrong here and will get back to you once figure it out.

[allenjj Friend allenjjJoin date: October 2013Posts: 47Downloads:19Uploads:2 Thanks: 7 Thanked: 1 times in 1 posts]

#527045

Thanks. I want to upgrade the template as well, but have been holding off till this issue is resolved.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#528391

@allenjj: could you check the admin account again? I caould not access with info you sent me

[allenjj Friend allenjjJoin date: October 2013Posts: 47Downloads:19Uploads:2 Thanks: 7 Thanked: 1 times in 1 posts]

#529637

Any progress on this?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#529685

I sent my IP address to you via PM. At present, when I access your site, I’m noticed a ‘403’ error message.

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