Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • ae.sakon Friend
    #1071959

    Greetings.

    JA Google Analytics for Joomla is working fine but on the front-end is not. I had tried to put the access code again and again but it’s failed.

    I need your help to check the root cause is from? Thank you.

    Luna Garden Moderator
    #1072119

    Hi,

    I can see that you haven’t entered the Client ID, and Client Secret, try to enter these ID and let me know the Results.

    ae.sakon Friend
    #1089535

    Hi,

    I had tried again to run the JA GOOGLE ANALYTICS on my sites. Currently, the module is running but it’s not capture the audience views.

    Thank you.


    1. 1517461179031
    2. 1517461256488
    ae.sakon Friend
    #1089539

    And this is our APIs Key that running on our sites.


    1. 1517461772509
    Saguaros Moderator
    #1089743

    Hi,

    Kindly share the credentials of your site so I can check for you.

    ae.sakon Friend
    #1089782
    This reply has been marked as private.
    ae.sakon Friend
    #1090027
    This reply has been marked as private.
    Saguaros Moderator
    #1090028

    Hi,

    I still don’t see the API configuration for this module on your site, could you set info for this first? http://prntscr.com/ia7g0l

    Check out the guide of this module here: https://www.joomlart.com/documentation/joomla-module/ja-google-analytics-for-joomla.

    Regards

    ae.sakon Friend
    #1090031
    This reply has been marked as private.
    Saguaros Moderator
    #1090274

    Hi,

    Could you update latest version for this module and add the API configuration in backend settings of this module?

    ae.sakon Friend
    #1090279

    Hi,

    I already tried to update it but it’s failed. Please kindly see the picture that I attached to you.
    I don’t know why JA_GA not keep the latest version that I updated despite the fact I already updated it.

    Please help me check.
    Thank you.


    1. GoogleAnalytics
    Mo0nlight Moderator
    #1090549

    Hi.

    i had put some api key to JA Google Analytics Module
    and changed module position to : position-5

    And it’s working.

    You could try to put another api.
    And maybe it’s relate to your ip address. you should try a domain address then ?


    1. Screen-Shot-2018-02-07-at-4.26.10-PM
Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 11 replies, has 4 voices, and was last updated by  Mo0nlight 6 years, 2 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum