Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • John Friend
    #1017239

    Why send upgrade notifications for account renewal when the upgrades versions do not exist on your server????


    1. Joomlart-from-2017-03-10-17-23-46
    Saguaros Moderator
    #1017644

    Hi John,

    May I know which our JA Produce you’re referring to?

    Pls use our JA Extension Manager component (FREE extension) to check update for JA Products (template/component/plugin), if Joomla notices the updates, you can try to clean all caches first: https://www.joomlart.com/documentation/wiki-ja-extension-manager/how-to#Known_issues

    If there is still no go, share me the URL and Admin login info so I can take a look.

    Regards

Viewing 2 posts - 1 through 2 (of 2 total)

This topic contains 1 reply, has 2 voices, and was last updated by  Saguaros 7 years, 2 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum