Viewing 13 posts - 1 through 13 (of 13 total)
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  • majdi2 Friend
    #1094420

    Please see attached. After opening the Charbel Rouhana article, making some edits then saving it. The extra field tab has disappeared and as you can see in the attached screenshot, this has affected the display of this article, any idea what is happening here?. I’m using the latest version of this template.

    • This topic was modified 1 year, 7 months ago by  majdi2.

    1. where_are_the_extra_fields
    2. where_are_the_extra_fields_2
    Saguaros Moderator
    #1094575

    Hi,

    Kindly share the credentials of your site and steps so I can replicate the issue, I will check for you.

    Regards

    majdi2 Friend
    #1095720

    Can we please get support for this.

    Saguaros Moderator
    #1095723

    It seems that you didn’t get my last reply:

    Kindly share the credentials of your site and steps so I can replicate the issue, I will check for you.

    majdi2 Friend
    #1112057
    This reply has been marked as private.
    majdi2 Friend
    #1112060
    This reply has been marked as private.
    majdi2 Friend
    #1112178
    This reply has been marked as private.
    Saguaros Moderator
    #1112179

    Hi,

    I just check article settings on your site and see that you’ve not filled info for the event via Extra Fields tab: http://prntscr.com/ipyurt

    I’ve added sample info for an article called Charbel Rouhana and it’s showing now.

    You can do the same for other articles.

    Saguaros Moderator
    #1112180

    For the map on homepage, you should generate the code for map via JA Google Map plugin first: http://prntscr.com/ipyw2y

    Then copy the generated code to the module ‘Google Map’ on homepage: http://prntscr.com/ipywfv

    I updated for you and it’s showing correct address now.

    majdi2 Friend
    #1112184
    This reply has been marked as private.
    Saguaros Moderator
    #1112186

    Maybe cache from your browser, I’m using Firefox, try to clear browser’s cache & cookies or check with another browser.

    majdi2 Friend
    #1112188

    I’m also using Firefox, cleared all cache and cookies, tried with other browser (Chrome) same issue. Please clear Charbel Rouhana extra field info, because it is wrong and we cannot edit this because the Extra Fields are not showing.

    Saguaros Moderator
    #1112190

    It’s weird as I still can see the Extra Fields tab in Chrome & Safari also: http://prntscr.com/ipz65b

Viewing 13 posts - 1 through 13 (of 13 total)

This topic contains 12 replies, has 2 voices, and was last updated by  Saguaros 1 year, 7 months ago.

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