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[majdi2 Friend majdi2Join date: October 2008Posts: 62Downloads:16Uploads:15 Thanks: 2 Thanked: 1 times in 1 posts]

#1094420

Please see attached. After opening the Charbel Rouhana article, making some edits then saving it. The extra field tab has disappeared and as you can see in the attached screenshot, this has affected the display of this article, any idea what is happening here?. I’m using the latest version of this template.

• This topic was modified 6 years, 1 month ago by  majdi2.

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1094575

Hi,

Kindly share the credentials of your site and steps so I can replicate the issue, I will check for you.

Regards

[majdi2 Friend majdi2Join date: October 2008Posts: 62Downloads:16Uploads:15 Thanks: 2 Thanked: 1 times in 1 posts]

#1095720

Can we please get support for this.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1095723

It seems that you didn’t get my last reply:

Kindly share the credentials of your site and steps so I can replicate the issue, I will check for you.

[majdi2 Friend majdi2Join date: October 2008Posts: 62Downloads:16Uploads:15 Thanks: 2 Thanked: 1 times in 1 posts]

#1112057

This reply has been marked as private.

[majdi2 Friend majdi2Join date: October 2008Posts: 62Downloads:16Uploads:15 Thanks: 2 Thanked: 1 times in 1 posts]

#1112060

This reply has been marked as private.

[majdi2 Friend majdi2Join date: October 2008Posts: 62Downloads:16Uploads:15 Thanks: 2 Thanked: 1 times in 1 posts]

#1112178

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112179

Hi,

I just check article settings on your site and see that you’ve not filled info for the event via Extra Fields tab: http://prntscr.com/ipyurt

I’ve added sample info for an article called Charbel Rouhana and it’s showing now.

You can do the same for other articles.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112180

For the map on homepage, you should generate the code for map via JA Google Map plugin first: http://prntscr.com/ipyw2y

Then copy the generated code to the module ‘Google Map’ on homepage: http://prntscr.com/ipywfv

I updated for you and it’s showing correct address now.

[majdi2 Friend majdi2Join date: October 2008Posts: 62Downloads:16Uploads:15 Thanks: 2 Thanked: 1 times in 1 posts]

#1112184

This reply has been marked as private.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112186

Maybe cache from your browser, I’m using Firefox, try to clear browser’s cache & cookies or check with another browser.

[majdi2 Friend majdi2Join date: October 2008Posts: 62Downloads:16Uploads:15 Thanks: 2 Thanked: 1 times in 1 posts]

#1112188

I’m also using Firefox, cleared all cache and cookies, tried with other browser (Chrome) same issue. Please clear Charbel Rouhana extra field info, because it is wrong and we cannot edit this because the Extra Fields are not showing.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#1112190

It’s weird as I still can see the Extra Fields tab in Chrome & Safari also: http://prntscr.com/ipz65b

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