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[matbeard7 Friend matbeard7Join date: July 2012Posts: 35Downloads:3Uploads:0 Thanked: 1 times in 1 posts]

#184006

When somebody uses the ‘Register & Checkout’ option in the Virtuemart shopping cart, the confirmation email is sent, but on clicking the link to activate the account, the customer is just taken to the home page and the account is not activated.

Any suggestions on how to fix this.

This is urgent as our customers are getting confused whether their orders have been placed correctly.

Thank you

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#480093

Hi,

Can you please switch the default template (JA Mixmaz) to another default joomla template so we can see if problem is to do with custom template style or Virtuemart component specific?

[matbeard7 Friend matbeard7Join date: July 2012Posts: 35Downloads:3Uploads:0 Thanked: 1 times in 1 posts]

#480785

Hi.

Sorry, I’ve just spotted your reply. I’ve been looking into this problem and it appears it is an issue with Virtuemart. There’s more info here: http://forum.virtuemart.net/index.php?topic=99755.0

Cheers

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#480828

Great and thanks for sharing.

Best Regards

[Author]

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