Joomla Extensions Club 20,483 posts

[erkdahl Friend erkdahlJoin date: December 2010Posts: 25Downloads:0Uploads:1 Thanks: 4 Thanked: 2 times in 1 posts]

#158840

Im having a bit of trouble with the JA comment URLs. They are displayed in the emails as: http://www.site.com/index.php?#jacomment:xx

Is this a bug? My urls should be (using aceSEF), http://www.site.com/category/articlename#jacomment:xx

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#372175

Hi erkdahl,

Yes, this is a bug. Jacomment can’t get your article link to send mail.
In order to diagnose the issue further, please provide us with your site admin access, FTP access information by updating in this ticket.
http://support.joomlart.com/index.php?/Tickets/Ticket/View/61528/-1/-1/-1

For information on best security practices, and frequently asked questions about sharing access with JoomlArt support, kindly refer to the knowledgebase article at: http://support.joomlart.com/index.php?/Knowledgebase/Article/View/3/0/providing-joomlart-with-access-to-your-site-or-server

Best Regards.

[erkdahl Friend erkdahlJoin date: December 2010Posts: 25Downloads:0Uploads:1 Thanks: 4 Thanked: 2 times in 1 posts]

#374123

Hi again!

I replied to this in the ticket you created. I would appriciate if you could take a look.

Best regards,
Erik

[nghiatd Friend nghiatdJoin date: October 2009Posts: 324Downloads:0Uploads:8 Thanks: 7 Thanked: 39 times in 37 posts]

#374170

Hello erkdahl,

Please update your information in this link:
http://support.joomlart.com/index.php?/Tickets/Ticket/View/61528/-1/-1/-1

[erkdahl Friend erkdahlJoin date: December 2010Posts: 25Downloads:0Uploads:1 Thanks: 4 Thanked: 2 times in 1 posts]

#375652

Hi again.

Any news on the progress?

[kevin147890 Friend kevin147890Join date: January 2011Posts: 33Downloads:0Uploads:25 Thanks: 12]

#389196

Hi erkdahl and / or nghiatd:

Any progress on this? Perhaps you resolved this via a ticket or private correspondence. I would appreciate knowing how it was resolved for my own sake. I have posted a related question at http://www.joomlart.com/forums/topic/ja-lastest-comments-link-to-original-page-missing-index-php-in-path-or-doubling-pat/.

Thank you!
Kevin

[erkdahl Friend erkdahlJoin date: December 2010Posts: 25Downloads:0Uploads:1 Thanks: 4 Thanked: 2 times in 1 posts]

#389370

Hi Kevin,

In my case there seemed to have something to do with the combination of jReviews and JA comment. We did not find a solution to this problem, the JA comment team where unable/unwilling to provide a solution and played the ball over to aceSEF/jreview. aceSEF (as usual), did not respond to any queries, and the jReview team (a very helpful guy) can only help if you have the time to debug yourself.
So as I did not have the time to focus on this matter it was never solved…

Hopefully you will have more luck than me!

[Author]

Posts