Viewing 11 posts - 1 through 11 (of 11 total)
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  • Saguaros Moderator
    #1112413

    Hi,

    Could you share the FTP account also?

    ssinha Friend
    #1112445
    This reply has been marked as private.
    Saguaros Moderator
    #1112487

    Hi Sunil,

    The FTP account seems not work, could you update again?

    And try opening the file: root/configuration.php and change the variable:
    public $error_reporting = 'default';

    to:
    public $error_reporting = 'maximum';

    Then try to login again, it should show the error message in blank page and you will know which one caused issue.

    Regards

    ssinha Friend
    #1112499
    This reply has been marked as private.
    Saguaros Moderator
    #1112522

    Hi,

    I tried to enable the Error Reporting and saw the issue comes from Akeeba Backup extension:

    Fatal error: Class 'FOF30\Container\Container' not found in ..../plugins/quickicon/akeebabackup/akeebabackup.php on line 225

    There seems to be issue with their library, you should contact provider of this extension for further helps.

    Regards

    ssinha Friend
    #1112528

    Thanks for your help Saguaros. The blank page issue upon logging in the backend related with Akeeba has been resolved. The megamenu issue, however, continues as I described above. This is what I was originally trying to fix it when this blank page issue came up. A similar post 2-3 years ago suggested a change in the mainnav.php and offered to download this file he had provided for the original poster. When I downloaded this file and replaced it with the original mainnav.php, this blank page issue came up.

    Can you please look into this megamenu issue? Thanks for your help, Saguaros.

    PS – Your backend credentials are still valid.

    Saguaros Moderator
    #1112572

    Hi,

    As I can see that there are numbers of Internal Server errors on that page: http://prntscr.com/it3lap

    Pls make sure that you set the right permission for all files/folders on your site: File-644 and Folder-755

    Regards

    ssinha Friend
    #1112615

    Saguaros, thanks for your continued help. I have checked the permissions of all folders and (some) files, including /plugins/system/t3/admin/megamenu/js but I have not been able to find any permission error. Can you pinpoint which folder/file is having permission issue? Thanks.

    Saguaros Moderator
    #1112638

    Hi,

    Somehow, it notices error in the override of com_content, I updated this line:
    JLoader::register('ContentHelperRoute', JPATH_SITE . '/components/com_content/helpers/route.php');

    in the file: /templates/ja_teline_v/html/layouts/joomla/content/image/image.php

    and the megamenu is showing fine now.

    Regards

    ssinha Friend
    #1112668

    Thank you very much Saguaros. Yes, it’s working fine now. Not sure what happened. Very much appreciate your help.

    Regards,

    Sunil

    Saguaros Moderator
    #1112687

    Glad to hear that!

    If you have new question, pls help us to post in our new forum: https://member.joomlart.com/forums/

    This forum will be closed soon.

    Have a nice day!!!

Viewing 11 posts - 1 through 11 (of 11 total)

This topic contains 11 replies, has 2 voices, and was last updated by  Saguaros 3 years ago.

The topic ‘Urgent Help Needed – Trying to fix megamenu issue messed up backend login’ is closed to new replies.