Joomla Extensions Club 20,483 posts

[studiofat Friend studiofatJoin date: December 2009Posts: 26Downloads:149Uploads:1 Thanks: 51 Thanked: 3 times in 1 posts]

#152886

Hello!!

I have some problem with upgrade JA Comment

I want to upgrade v 1.0.5 to v 1.0.7 without using JA Extension Menager

I uninstall 1.0.5 version and install the new one. now when i enter JA Comment Component there is information “Have an error when processing. Please try again!”

when I click license & support from left menu there is information about version and it’s look like this:

“Your version: 1.0.7 Latest version: 1.0.2 New version available! Upgrade now”

I think its strange because i upgrade all plugins to

there is also information about licences

<blockquote>In order to be download updates and receive support, you need to provide valid license information.
Please login to your Member Area to get your License Information.
http://www.joomlart.com/member/member.php
If you have any problem, feel free to contact our support.
http://www.joomlart.com/member/contact.php</blockquote>

Information “Have an error when processing. Please try again!” i have also on second site where i use ja comment… but there is still 1.0.5 version…

can somebody tell me why i see this information??

Regards

[studiofat Friend studiofatJoin date: December 2009Posts: 26Downloads:149Uploads:1 Thanks: 51 Thanked: 3 times in 1 posts]

#350909

hi!!

the information about version is now correct: “Your version: 1.0.7 Latest version: 1.0.7 (System running the latest version.)” – when I refresh site a few time its changed

but i still have information: “Have an error when processing. Please try again!” and i don’t know why

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#350994

<em>@studiofat 187840 wrote:</em><blockquote>hi!!

the information about version is now correct: “Your version: 1.0.7 Latest version: 1.0.7 (System running the latest version.)” – when I refresh site a few time its changed

but i still have information: “Have an error when processing. Please try again!” and i don’t know why</blockquote>

Guy,

Have you activated JA Comment using email and paymentid yet ?
Please re-activate and logout to check again. If you still fail, kindly send me admin account and ftp account for closer check.

[studiofat Friend studiofatJoin date: December 2009Posts: 26Downloads:149Uploads:1 Thanks: 51 Thanked: 3 times in 1 posts]

#351054

I try to sent you a private message with acount details but I can’t

you must clear some space in your message box 🙂

[nihues Friend nihuesJoin date: December 2009Posts: 69Downloads:0Uploads:2 Thanks: 17 Thanked: 15 times in 5 posts]

#351114

I got the same problem… you’ve got a PM 🙂

No, you haven’t… your box is full again

I’ve send to the email… dunno where it goes

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#351120

Hi there,

Under this urgent case, please submit a help ticket for instant review and resolution via http://support.joomlart.com

1 user says Thank You to JA Developer for this useful post

1. studiofat

[greg_o Friend greg_oJoin date: July 2010Posts: 5Downloads:0Uploads:0 Thanks: 2]

#351325

Hello,

I’ve noticed the same message appear on my site yesterday “Have an error when processing. Please try again!”. Have re-entered my email and paymentID but the message still persists. It doesn’t seem to be affecting any functionality but I’d still like to have it resolved.

Thanks in advance,
Greg

[nihues Friend nihuesJoin date: December 2009Posts: 69Downloads:0Uploads:2 Thanks: 17 Thanked: 15 times in 5 posts]

#351328

Hello, I got my problem resolved removing and installing again the JA Comment component

[Author]

Posts