Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • tamirzzz Friend
    Phill Moderator
    #363219

    Sometimes posts get missed in the forums. We also provide a premium support service via the ticket system. You problems should get fixed a lot faster if you raise them via the ticket system including as much detail as possible along with admin logons and on occasion, ftp details.

    tamirzzz Friend
    #363523

    Hi,

    Thank you for your reply.

    The are several issues, I do not understand:

    1.<blockquote>Sometimes posts get missed in the forums</blockquote>. But if after posting the issue for at least 5 times I still do not get a reply, what should I assume?!

    2.<blockquote>We also provide a premium support service via the ticket system</blockquote>. You sell your sub`s with a support,so should`t you give us support?

    3. Why after pointing your attention to http://www.joomlart.com/forums/topic/pagination-in-rtl-mode-goes-from-left-to-right/, I still did not get response.

    Could you please clarify these issues for me?!

    Thank you,

    Tamirzzz

    Phill Moderator
    #363526

    We are trying to provide you with support. If you need urgent support we provide the ticket system as I have stated. While a lot of support is done in the forums it is not and has never been the main area of support.

    As for point 3 I immediately did respond in that thread and was awaiting your response. As soon as I read your link in fact.

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 4 replies, has 2 voices, and was last updated by  Phill 13 years, 5 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum