Viewing 6 posts - 1 through 6 (of 6 total)
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  • valart Friend
    #147242

    Hi, I set the CHMOD to be able to overwrite the logo in this template, but I am not able to overwrite the existing logo. I even tried to delete the logo, so that I could upload a new one, and it would not allow me to do that either. Very frustrating! Please help!!

    Arvind Chauhan Moderator
    #327946

    Dear valart,

    Tell me how can we help, when we dont see your site or have access to it?

    Please follow the Support Guidelines and submit your site login and ftp info. So that the problem can be looked upon and sorted out.

    Arvind

    valart Friend
    #327948

    Hi Arvind, I appreciate your offer to help. My site is just in it’s beginning phases and not yet ready to go live. Can you just post the simple instructions for overriding an existing logo.png in a template/images file? I just simply want to post my own logo over the exisiting Seleni logo. Seems like a pretty straight-forward task. I’ve never had difficulty doing so with any other JA templates. Scratching my head…

    Arvind Chauhan Moderator
    #327949

    Dear valart,

    To replace the logo, you need to overwrite it. Or delete the old one and replace with new one.
    It seems you have done it both. The problem seems with the File / folder permissions for your site.

    If you want us to have a look, please forward your site and FTP info.

    I am sure you have not read the support guidelines, the submitted info is seen only by mods and above. Please follow the steps and submit the same. Or else raise a Support Ticket. We cant resolve such issues until we can try it out on our own.

    Arvind

    valart Friend
    #327950

    Can you possibly tell me exactly which File / folder permissions need to be set and at what settings in order to overwrite or delete the exisiting logo? That would be very helpful! 🙂

    crazyleggs Friend
    #328150

    This isn’t a problem with the template, this is a rights issue with your server, especially if you can’t deleted or overwrite files. If you can’t provide your site info, inquire with your server support team for assistance.

    Set the file permissions to overwrite

Viewing 6 posts - 1 through 6 (of 6 total)

This topic contains 6 replies, has 3 voices, and was last updated by  crazyleggs 14 years, 10 months ago.

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