Tagged: 

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • maricate Friend
    #952074

    I’m trying to disable the DEV MODE and the Off-CANVAS SIDEBAR in the EXTENSIONS -> THEMES -> ja_moviemax – Blue.

    But when I click on the SAVE button, nothing happens.
    I know there is some kind of error message, but there is no text in the message.
    The permission on folders are all 755.
    Check the image.
    Could someone help me please?

    ERROR WHEN I TRY TO SAVE THE TEMPLATE

    Pankaj Sharma Moderator
    #952181

    Hi
    I checked your site and noticed it is heavily customized , the layouts also very different and homepage not showing the page that belongs to a template , Disable 3rd party extensions one by one .
    Kindly temporary revert the custom changes ,Also make the log folder writable and check .
    http://prntscr.com/bvxmrx

    maricate Friend
    #952378

    Yes, there are a lot of customization.
    Some modules from Home are disabled right now but they will be reactivated later.
    I changed the log folder to a new one (the old was in a wrong location).
    Now I will check some plugins one by one and make the tests.
    I will return with the result.

    Pankaj Sharma Moderator
    #952729

    Great ,
    a better idea would be take backup of site and the install it on a subdomain to remove custom changes one by one to check which wrong changes result this issue .
    I just tested the package but not able to replicate this issue at my end .

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 3 replies, has 2 voices, and was last updated by  Pankaj Sharma 7 years, 9 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum