Template layout dropdown box empty/broken

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Viewing 15 posts - 1 through 15 (of 17 total)
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  • Klaus Ondrich Friend
    July 23, 2015 at 7:03 am #209143

    Hello,

    from time to time I encounter a serious problem in template settings: Suddenly the layout dropdown in the layout tab is grayed out showing “Select an option” and I cannot set/switch layouts.
    This is very annoying! Right now, I just switched some modules on and off in responsive layout, saved and bang: Our three-column start page style (using home layout) was set to two-column “default” and I cannot revert it back to our desired one.
    Hence, our start page is broken: https://www.ulc-moedling.at/ (should display three-columns layout with slideshow and sidenews).

    Update:
    I am encountering this on our production site as well as on our test site. The latter has several other JA templates installed (for previous tests) and Teline_V also shows this issue. So maybe there is something with T3 Framework (we are using 2.4.9). Restarting web server/rebooting machine did not help.

    Update2:
    Until now, I also deactivated and reactivated T3 Framework plugin and even uninstalled and reinstalled it: No way. Layout dropdown is empty/grayed-out.

    Update 3:
    I realized that above saving action damaged table myPrefix_template_styles:
    There were two rows for my two template styles. Both were missing layout, sublayout and megamenu information.
    So I manually deleted those two rows from this table and restored them from latest nightly database backup.
    Now the site is displayed correctly again.
    However: When entering template settings, layout dropdown is still empty/deactivated.
    Where is the information located that populates this dropdown box? In the database? Maybe another table was damaged.

    Can you tell me what’s wrong here? It’s really urgent.

    Adam M Moderator
    July 24, 2015 at 4:25 am #578486

    Hi @kondrich,

    Could you please provide your site url with temporary admin / FTP account via private reply so I can investigate the problem ?

    Klaus Ondrich Friend
    July 24, 2015 at 6:14 am #578497

    Hi @adam M,

    I just sent pm.

    Thank you for your support!

    Adam M Moderator
    July 27, 2015 at 11:18 am #645002

    Hi @kondrich,

    Just sent you a pm, please check.

    Klaus Ondrich Friend
    August 4, 2015 at 6:47 am #648530

    The problem vanished as suddenly as it appeared. I will keep an eye on it.

    Update: It vanished yesterday. Today the dropdown box is empty again. wtf?!

    Klaus Ondrich Friend
    August 4, 2015 at 6:47 am #744382

    The problem vanished as suddenly as it appeared. I will keep an eye on it.

    Update: It vanished yesterday. Today the dropdown box is empty again. wtf?!

    Klaus Ondrich Friend
    August 4, 2015 at 10:20 am #648545

    This issue seems to be the same issue as here, right?
    http://www.joomlart.com/forums/topic/help-missing-layout-in-template-manager/

    Klaus Ondrich Friend
    August 4, 2015 at 10:20 am #744397

    This issue seems to be the same issue as here, right?
    http://id.joomlart.com/forums/topic/help-missing-layout-in-template-manager/

    Adam M Moderator
    August 5, 2015 at 10:00 am #650799

    Hi @kondrich,

    I have fixed the problem for you, please check the result. In addition, I sent a report to our development team to improve the T3 framework code to avoid this problem in next release.

    1 user says Thank You to Adam M for this useful post

    1. imported_kondrich
    Adam M Moderator
    August 5, 2015 at 10:00 am #744522

    Hi @kondrich,

    I have fixed the problem for you, please check the result. In addition, I sent a report to our development team to improve the T3 framework code to avoid this problem in next release.

    1 user says Thank You to Adam M for this useful post

    1. imported_kondrich
    Klaus Ondrich Friend
    August 5, 2015 at 2:48 pm #656403

    Hi @adam M,

    thank you very much for fixing this! I confirm that dropdown box is populated again on production site. Was the assumption right that it was a general T3 Framework issue rather than a Fubix issue?

    Would you be so kind to post a changelog here (affected files and changes there). I would like to know what has changed. And perhaps anyone else wants to know, too.

    I changed the status of the thread to “Solved” ? finally. Great!

    Klaus Ondrich Friend
    August 5, 2015 at 2:48 pm #744554

    Hi @adam M,

    thank you very much for fixing this! I confirm that dropdown box is populated again on production site. Was the assumption right that it was a general T3 Framework issue rather than a Fubix issue?

    Would you be so kind to post a changelog here (affected files and changes there). I would like to know what has changed. And perhaps anyone else wants to know, too.

    I changed the status of the thread to “Solved” ? finally. Great!

    Adam M Moderator
    August 6, 2015 at 4:07 am #656477

    Hi @kondrich,

    You can check the change here.

    1 user says Thank You to Adam M for this useful post

    1. imported_kondrich
    Klaus Ondrich Friend
    August 7, 2015 at 9:29 am #658888

    Thanks for link to git issue.

    There is only one question left: Why did this list work at the beginning, why did it suddenly stop working, why work again, why stop again?

    Klaus Ondrich Friend
    August 7, 2015 at 9:29 am #744777

    Thanks for link to git issue.

    There is only one question left: Why did this list work at the beginning, why did it suddenly stop working, why work again, why stop again?

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This topic contains 17 replies, has 2 voices, and was last updated by  Adam M 8 years, 9 months ago.

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