Viewing 15 posts - 1 through 15 (of 19 total)
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  • spiralgr Friend
    #691330

    Hello i have some issues with the template, i have already contacted solidres and they say it is a template problem.

    1. When i create an asset (as a partner) from the frontend i can only fill “general information” every other tab redirects me at dashboard, with this type of link /partner-dashboard#roomtype
    Same in room types >> new tabs do not work.

    2. When a customer enter his dashboard and click manage booking he sees a bar with the options “dashboard” “assets” “reservations”. I think he should not see this bar. Also if he click on dashboard he gets a 403 error but the other 2 menus work like he is a partner.

    user name and pass i provide in this thread are from a customer login, inform me if you need a super admin and/or partner accounts.

    Thanks in advance

    Saguaros Moderator
    #691510

    Hi

    Did you try to switch default template – JA Hotel – to another template of Joomla like Protostar / Bee ?

    and pls proceed to see if the problem still persists or not.

    Saguaros Moderator
    #749306

    Hi

    Did you try to switch default template – JA Hotel – to another template of Joomla like Protostar / Bee ?

    and pls proceed to see if the problem still persists or not.

    spiralgr Friend
    #691645

    Hello saguaros,
    yes and this is exactly what solidres team said, that everything is working fine in protostar.

    spiralgr Friend
    #749330

    Hello saguaros,
    yes and this is exactly what solidres team said, that everything is working fine in protostar.

    Saguaros Moderator
    #691865

    Confirmed this is a bug from template. I’ve passed to the development team for further checking on this. You can track its progress here: http://pm.joomlart.com/browse/JATCHOTEL-254

    We’re sorry for any inconvenience it may cause

    Saguaros Moderator
    #749459

    Confirmed this is a bug from template. I’ve passed to the development team for further checking on this. You can track its progress here: http://pm.joomlart.com/browse/JATCHOTEL-254

    We’re sorry for any inconvenience it may cause

    spiralgr Friend
    #691951

    Ok so now i wait for 2 updates of JAHotel template updates and my website will go live. I hope they will be ready within the next 10 days.

    spiralgr Friend
    #749464

    Ok so now i wait for 2 updates of JAHotel template updates and my website will go live. I hope they will be ready within the next 10 days.

    spiralgr Friend
    #695705

    @saguaros I see that the issue is resolved where can i find the fix?

    spiralgr Friend
    #750774

    @saguaros I see that the issue is resolved where can i find the fix?

    Saguaros Moderator
    #695762

    You can try to take the ‘script.js’ file in this attached file and copy it to: root/templates/ja_hotel (your default template)/js/ folder.

    Remember to backup the old file first.

    Saguaros Moderator
    #750831

    You can try to take the ‘script.js’ file in this attached file and copy it to: root/templates/ja_hotel (your default template)/js/ folder.

    Remember to backup the old file first.

    spiralgr Friend
    #696815

    no it doesn’t work, clicking on tabs rediarects to dashboard home page.

    spiralgr Friend
    #750864

    ok fixed it

Viewing 15 posts - 1 through 15 (of 19 total)

This topic contains 19 replies, has 3 voices, and was last updated by  Saguaros 8 years, 6 months ago.

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