Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
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  • p5web Single
    #1091059

    Hello –

    I have purchased the filter and search module and am working to get it installed – site is returning a "jQuery(…).sortable is not a function" error message when loading the module on a demo page – https://remnantnewspaper.com/web/index.php/headline-news-articles

    Thanks

    Saguaros Moderator
    #1091176

    Hi,

    Kindly share the admin + FTP account so we can investigate further on this issue.

    Regards

    p5web Single
    #1091375
    This reply has been marked as private.
    Saguaros Moderator
    #1092829

    Hi,

    The FTP account seems not working, could you check & update again?

    p5web Single
    #1092834
    This reply has been marked as private.
    Saguaros Moderator
    #1093216

    Thanks for the info, let me check and will get back to you.

    p5web Single
    #1094720

    Hello – Are there any updates for this issue?

    Thanks.

    Saguaros Moderator
    #1094854

    Hi,

    It due to another 3rd party extension on your site: mod_jf_tinycarousel which loads additional jQuery and cause the conflict.

    The search button in filter module should work now: https://remnantnewspaper.com/web/index.php/headline-news-articles

    Kindly check.

    Regards


    1. 2018-03-02_161052
Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 2 voices, and was last updated by  Saguaros 2 months, 3 weeks ago.

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