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[danaos Friend danaosJoin date: December 2007Posts: 34Downloads:46Uploads:4]

#202466

The slideshow has disappeared on home page after a hack attack and manually restore of the website.
Website now is working but without the slideshow.
Also, the joomla administrator url is not loading.
Any help to solve these problems will be much appreciated

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#554300

Hi

You can login from front end ?

[danaos Friend danaosJoin date: December 2007Posts: 34Downloads:46Uploads:4]

#554322

Thank you for your kind interest. I am newbie, sorry! Can you please explain me how can I do that?
The site url is: http://www.marksmobility.co.uk
I don’t know if the hackers have deleted the users also or what else they have deleted.

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#554364

Hi

I mean login from front-end, maybe you can send me your super user account via Private Message so i can see what is happening , also if you can send me an ftp account or a cpanel access to your hosted space.

[danaos Friend danaosJoin date: December 2007Posts: 34Downloads:46Uploads:4]

#554388

Hi and thank you for your help.
I have login from frontend. It shows that I am login.
Sure, I can give you all data, I appreciate very much your help.
Please let me have your email to post them and tell you in details the issues.
Regards
Andreas

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#554393

<em>@danaos 451957 wrote:</em><blockquote>Hi and thank you for your help.
I have login from frontend. It shows that I am login.
Sure, I can give you all data, I appreciate very much your help.
Please let me have your email to post them and tell you in details the issues.
Regards
Andreas</blockquote>

Hi

You can send me a Private Message here
click on my name on badge and choose Private Message

[danaos Friend danaosJoin date: December 2007Posts: 34Downloads:46Uploads:4]

#554399

Thank you, I have done it

[pavit Moderator pavitJoin date: September 2007Posts: 15749Downloads:199Uploads:2274 Thanks: 417 Thanked: 4028 times in 3778 posts]

#554404

<em>@danaos 451969 wrote:</em><blockquote>Thank you, I have done it</blockquote>

Hi

Ftp password is wrong, i receive a login autentication failed

Btw i can suggest to try to solve in this way ( Only if you have a Database backup in sql format , normally some hosting provider should have it )

Install from scratch on your localhost your website again ( quickstart ) with all components you had installed before website was hacked ,after that drop the whole db on local and import the sql saved before hack using phpmyadmin ( pay attention to the Database Tables Prefix )
Then if everything is ok you can take a backup of it with akeeba component and install again on your hosting after created a new db on it .

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