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[Najass Scott Friend Najass ScottJoin date: November 2015Posts: 9Downloads:100Uploads:2]

#992406

Hello,

I am having an issue with the responsiveness on tablets as the modules and coming out of the right side of the screen and not fitting the page
Domain is musichideout.com

Please help

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[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#992443

Hi,

You can provide the URL and screenshot highlighting the issue, I will help you to check it.

Regards

[Najass Scott Friend Najass ScottJoin date: November 2015Posts: 9Downloads:100Uploads:2]

#992898

Hi the domain is http://www.musichideout.com it seems to only do it in landscape for tablet sized screens and small laptops

Please see pictures

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Attachments:

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[Najass Scott Friend Najass ScottJoin date: November 2015Posts: 9Downloads:100Uploads:2]

#993031

The domain is musichideout.com

Please see pictures below

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#993285

Hi,

Your site requires username/password login first, please give me the credential info via private reply. I will check the problem on your site

Regards

[Najass Scott Friend Najass ScottJoin date: November 2015Posts: 9Downloads:100Uploads:2]

#993383

This reply has been marked as private.

[Najass Scott Friend Najass ScottJoin date: November 2015Posts: 9Downloads:100Uploads:2]

#993557

Hi Ninja, any update on the problem

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#994021

Hi,

I changed the configuration on your site and now you can see the responsive on your site is working as well https://cl.ly/350x2y0K3N1R

Regards

[Najass Scott Friend Najass ScottJoin date: November 2015Posts: 9Downloads:100Uploads:2]

#994157

Hi ninja,

It’s still not working on small and medium screens (iPads and laptops)

[Ninja Lead Moderator Ninja LeadJoin date: November 2014Posts: 16064Downloads:310Uploads:2864 Thanks: 341 Thanked: 3854 times in 3563 posts]

#994345

Hi,

Please let me know the dimension: width and height to get this problem on your site.

Regards

[Najass Scott Friend Najass ScottJoin date: November 2015Posts: 9Downloads:100Uploads:2]

#994855

Hi ninja,

I don’t no what size it is, I think it’s the medium 992px or the small. it’s not responding quick enough, so if you adjust the screen on a Mac half the content disappears before it resizes

It works fine on mobile and large screen computers

[Najass Scott Friend Najass ScottJoin date: November 2015Posts: 9Downloads:100Uploads:2]

#995257

I have now fixed the issue which was due to the thememagic sizing, I set these to default and the problem has now been resolved

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