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[kella@youngerusa.com Friend kella@youngerusa.comJoin date: January 2016Posts: 65Downloads:46Uploads:23 Thanks: 9]

#875749

I am using RSTickets Pro as a ticket system. When I click on the "Services" tab of my main menu and choose "Ticket System" the Menu button turns blue.

Also, the search within the ticket system seems to be having some errors. I do not experience this with other templates.

I have attached an image of what it looks like.

Can you please help?

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Attachments:

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[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#875969

Hi

Seems that the RsTicket Pro uses old Bootstrap version and it also use the same classes used in this template so that it causes the conflict.

Uber template or most template built with T3 framework are using Bootstrap 3, pls try to contact provider of RsTicket Pro if they supports Bootstrap 3 or not.

[kella@youngerusa.com Friend kella@youngerusa.comJoin date: January 2016Posts: 65Downloads:46Uploads:23 Thanks: 9]

#877325

Thank you, it seems that RSTickets Pro only supports the Joomla official Bootstrap version 2.3.2. but they also said I can add it myself through Template overrides and source code modification. Would you be able to help me with this?

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#879807

To override extension via template, it can be done via directory: ROOT/templates/uber/html/

For more info, pls check out this docs: https://docs.joomla.org/How_to_override_the_output_from_the_Joomla!_core

[kella@youngerusa.com Friend kella@youngerusa.comJoin date: January 2016Posts: 65Downloads:46Uploads:23 Thanks: 9]

#880824

Thank you for the information but I am very new to bootstrap. I am not sure what I need to override. I have no idea where to even start.

Edit: I think I was able to fix this problem. Thank you for your help.

[Saguaros Moderator SaguarosJoin date: September 2014Posts: 31405Downloads:237Uploads:471 Thanks: 845 Thanked: 5346 times in 4964 posts]

#881078

Glad to hear you figured it out!

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