Viewing 4 posts - 1 through 4 (of 4 total)
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  • kjlarski JATC
    #1088431

    Hi there –

    I just purchased a subscription to Joomlart, and posted an issue on the forum at https://www.joomlart.com/forums/topic/uber-modules-showing-no-information-after-upgrading/. I see the option for the Premium Ticket, which I would like to purchase, however when doing so – I’m seeing the following screen. Can you please let me know how I can purchase this? The ticket is time-sensitive, and I’m happy to pay the extra for the premium support – but the site is not letting me. This is what I’m seeing…

    enter image description here

    Please let me know how I can continue with purchasing.

    Thanks again!
    Kevin

    Anonymous Moderator
    #1088444

    Hi Kevin,

    You can provide your Joomlart username / password via the private reply here so I can test further. This looks like an account issue.

    If you need to purchase the Premium ticket urgently then you can manually purchase by sending $40 to our PayPal account at paypal@joomlart.com . I will activate for you right away.

    kjlarski JATC
    #1088448

    Hi there – all done! You should have just seen a Paypal payment from kevin@d*mr.com. Can you please inform your forum moderators that the thread I mentioned (https://www.joomlart.com/forums/topic/uber-modules-showing-no-information-after-upgrading/) should receive priority support?

    Thanks for the quick response!

    Best,
    Kevin

    Anonymous Moderator
    #1088466

    Hi Kevin,

    I updated your account to have Premium Ticket add-on now. From now on you can just tick the Premium option before you submit any topic to receive priority support.

    The thread at https://www.joomlart.com/forums/topic/uber-modules-showing-no-information-after-upgrading/ has been answered already. You can follow up.

Viewing 4 posts - 1 through 4 (of 4 total)

This topic contains 3 replies, has 2 voices, and was last updated by Anonymous 8 months, 3 weeks ago.

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