Viewing 7 posts - 1 through 7 (of 7 total)
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  • webstudio7 Friend
    #145931

    Nice time,

    get I some answer to ticket:
    [GENERAL #ORE-977945]: Domain activation

    ???

    Thanks.

    bennitos Friend
    #323253

    Hello,

    Your Ticket already got answered on 28 October.

    You can login on http://support.joomlart.com and have a look at your ticket and the responses on them.

    With Regards,

    <em>@webstudio7 152428 wrote:</em><blockquote>Nice time,

    get I some answer to ticket:
    [GENERAL #ORE-977945]: Domain activation

    ???

    Thanks.</blockquote>

    webstudio7 Friend
    #323256

    http://support.joomlart.com/index.php?_m=tickets&_a=viewlist
    there no my ticket, there only ticket “UEH-600205: download trouble” what I dont’ need.

    Can You read ticket ID from my first topic?
    [GENERAL #ORE-977945]: Domain activation

    at 28.10.09, Ngoc Nguyen wrote
    <blockquote>Dear Panschinski,

    Thank you for contacting Joomlart and I am sorry for replying to you this late.

    Here are steps to register License Domain.

    Step 1. Create a .txt file named ja_licencekey.txt , copy the text specified below into it and save the file.

    Step 2. Upload the ja_licencekey.txt to http://www.websitename.com. Once you have uploaded the file, make sure you can view the file at THIS LINK with the license key above.

    After uploading the license file, make sure you can read the above mentioned url from your own browser. If you still fail, kindly send me error details.

    Sincerely,

    Ngoc Nguyen
    JoomlArt Customer Service
    ——————————-
    J.O.O.M Solutions Co., Ltd
    http://www.joomlart.comhttp://www.joomlancers.com

    Ticket Details
    Ticket ID: ORE-977945
    Department: General Information
    Priority: Low
    Status: Open</blockquote>

    My answer was at 28.10.09:
    <blockquote>My question wasn’t “HOW?” !!!!!
    The question was have I to do it? Why have I it to do when all my domains after page refresh are automatic verified?

    </blockquote>

    since 28.10.09 nothing.

    bennitos Friend
    #323257

    I just checked your ticket again and your response:

    <blockquote>
    My question wasn’t “HOW?” !!!!!
    The question was have I to do it? Why have I it to do when all my domains after page refresh are automatic verified?
    </blockquote>

    Is not visible for me so i think there went something wrong with your reply to the ticket.

    But i can answer the question for you, the site does not get verified automaticly so you have to do that manually.

    I have just tried what you described (that sites show as verify after pressing f5) but here they wont change status on refresh. That might be a browser error but i wasnt be able to recreate this.

    So please validate your site with the described method in the first response.

    If you have any further questions i will be happy to answer them,.

    webstudio7 Friend
    #323260

    NO, it works by me so how I wrote. Verifacation without licence key after F5 in each browser.

    I have this membership since 3 years, maybe in membership the solution?

    Sorry, nothing personal, but You are only a super moderator with the same Dev. membership, I need an answer from person, who 100% know, how it works (f.e. Hung Ding)

    bennitos Friend
    #323262

    I know how it works but ok no worries 🙂

    I would suggest you create a new support ticket as i can not assist you any further.

    Michael Casha Friend
    #323361

    webstudio7,

    I can confirm that if your members area says they are verified, that your domain is verified according to our system.

    If, for any reason, it does not verify, you need to follow the instructions contained in the support request.

    If you require any further assistance, please reply.

    MiCCAS

Viewing 7 posts - 1 through 7 (of 7 total)

This topic contains 7 replies, has 3 voices, and was last updated by  Michael Casha 14 years, 5 months ago.

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