Viewing 6 posts - 1 through 6 (of 6 total)
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  • amlinc Friend
    #1060364

    Recently i moved a site to a different domain name, and it seems since then my backend admin is a mess! It has all these warnings at the top of the page, and then the admin area at the bottom is like it’s just the default blank slate. I’m not sure if it had anything to do with the domain name, but it is the last thing i did.

    Can someone please help?

    joomla 2.5.8

    it was barefootbeachevents.com
    now it’s toniaturner.com


    1. Screen-Shot-2017-09-05-at-12.08.33-AM-min
    Pankaj Sharma Moderator
    #1060643

    Hi
    It looks like either the migration of your site is not successfully done or there is a change in the PHP version so you are facing these error from Joomla.
    You can turn off error report from Joomla global options to hide them.
    If your admin panel is not working I suggest you restore the working site backup since Joomla 2.5 is stopped long time ago it’s hard for anyone to assume the correct Joomla issue.

    Regards

    amlinc Friend
    #1060657

    thanks.
    i know i need to upgrade it, i just have no idea how to do that. do you think that would fix the admin problem?

    i also have to figure out how to restore. :/

    Pankaj Sharma Moderator
    #1060659

    Hi
    This template is compatible with Joomla 3.2
    Here are the steps to migrate Joomla.
    Kindly take the full backup of the site before the update so that if anything wrong you have a backup to restore it.

    Regards

    amlinc Friend
    #1060866

    This is what i was told by hostgator: They are telling me no matter what i do, i won’t be able to edit it anymore from the backend??!! Is this true??

    ===========================
    Ali
    Hi. I recently moved my site to a different domain name. it’s a joomla site, and now my backend is not working properly. I don’t know if this is something you can look at. But it gives errors – like maybe some paths aren’t correct anymore since the move.
    5:13:28 PM
    Brandy F
    When you move the website content from its original to a new domain you will honestly not be able to make any changes in the background now unless you do it through coding in the file manager.
    5:14:32 PM
    Ali
    i didn’t move the site at all though, just pointed it to a different domain
    5:14:58 PM
    Brandy F
    Okay did you redirect it to a new domain?
    5:15:25 PM
    Ali
    yes. just redirected it to a new domain.
    5:15:42 PM
    Brandy F
    Which package is this for attorneystitleinc.com or toniaturner.com?
    5:15:50 PM
    Ali
    toniaturner
    5:16:02 PM
    Brandy F
    Okay hold on.
    5:19:14 PM
    Brandy F
    Where are you redirecting the site to?
    5:19:56 PM
    Ali
    i’m not sure what you mean. the site was pointing to barefootbeachevents at godaddy…it’s now pointing to toniaturner at godaddy
    5:21:38 PM
    Brandy F
    So the content was originally under a different domain name and you changed it to a new one. Since you did that the content will no longer have a backlog that you can access.
    5:21:53 PM
    Brandy F
    toniaturner.com is pointing to Hostgator.
    5:22:03 PM
    Brandy F
    Per A record.
    5:22:35 PM
    Ali
    but the domain is registered at godaddy. i’m so confused
    5:23:03 PM
    Brandy F
    It might be registered with them but you are hosting the website here at Hostgator.
    5:24:22 PM
    Ali
    yes. but how did changing where it points to at godaddy make the backend useless? how do i edit? and is there something i can do to fix it?
    5:27:17 PM
    Brandy F
    When you move from one hosting to another and take the content and place it under a different domain then that will prevent you from being able to get into the back end. Since it is not the original. You will have to get a developer to help you with your website to make any changes.
    5:28:43 PM
    Ali
    but i didn’t move from one hosting. it was always at hostgator.
    5:29:46 PM
    Brandy F
    So then it was original under barefootbeachevents and you changed the domain to toniaturner?
    5:29:54 PM
    Ali
    yes
    5:31:47 PM
    Brandy F
    Okay when you change your primary domain on a website it crashes it and you will no longer be able to get into the back end to edit because it is no longer under the original domain that the website was set up iunder.
    5:31:52 PM
    Brandy F
    under*
    5:32:28 PM
    Ali
    so even if i restore from a backup it won’t fix it?
    5:33:00 PM
    Brandy F
    You can restore it but that will not let you get into the back end.
    5:33:51 PM
    Ali
    okay. so what would you suggest? it can be fixed though?
    5:35:26 PM
    Brandy F
    Honestly we suggest never changing the primary domain. Only thing I can suggest it making a new website under your new domain.
    5:37:16 PM
    Ali
    so you’re saying my backup won’t work
    5:40:32 PM
    Brandy F
    No it will not.

    Pankaj Sharma Moderator
    #1060912

    Hi
    I am not able to understand about the hosting services for Joomla 2.5 if they do not support this version of Joomla or something wrong in the backup of your site
    You may try to restore the backup on a subdomain to check if it working fine for you and also post the issue on Joomla forum with errors so you will get a better answer about the errors you are facing.

    Regards

Viewing 6 posts - 1 through 6 (of 6 total)

This topic contains 5 replies, has 2 voices, and was last updated by  Pankaj Sharma 1 year, 8 months ago.

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