Viewing 11 posts - 1 through 11 (of 11 total)
  • Author
    Posts
  • jgentile Friend
    #199372

    Hi, I chose to use a Joomlart template instead of Rocketthemes. Installed JA Sugite and was pleased. Was modifying various things (i.e slideshow, logo, and etc),..

    I believe I unknowingly changed something in the templates section because now, the slideshow, and the category article module titled “Logo Design, Web Design and More” are all missing. “We love our customers”. All of that is gone from the front page. Everything else looks fine. Just the front page is messed up it seems.

    Clue #1 – all of the other menu links seems to work fine

    Clue #2 – homepage modules are all published to their proper position and assigned to “home”. Cache has been cleared etc.But they still don’t show up on the home page…. as if they aren’t assigned to it or something.

    Clue #3 I noticed that originally all your different template styles were assigned. I know that I did something and now only the BLUE style is assigned. I’m guessing this is related somehow.

    Clue #4 . I also noticed that the Category module in the demo labeled “Logo Design, web design, and more”.. which is published to the features-intro position. It is showing articles from the “Our Services” category. I changed that to my own category DBi General. Put 3 articles in it (which were showing fine)… but suddenly before all this happened… the first paragra of those articles were showing in the front page just like in the demo, but when you click “read more”… the page would just point back at itself as if the link was broken. I NOTICED… that the “alias” for each of the three articles was not changing even though I went into the articles, chagned the alias… to make sure it was going to take me to the right article when I clicked “read more” , I hit save… cleared the cache. But when I went back to the front page and moved my mouse over the read more links.. the still pointed at the OLD ALIASES from the demo articles (as if I had not named the ailases).

    ANY IDEAS?

    doparedes07 Friend
    #541015

    Hi there
    Two tips:
    1) Reinstall the site using the quickstart package
    2) Read the documentation tips from herehttp://www.joomlart.com/documentation/joomla-templates/ja-sugite

    jgentile Friend
    #541016

    Dear Friend,

    Hey I really appreciate you replying, but I’m thinking there is another alternative. I think the (a) reinstall (and overwrite) your website and start all over (b) read the instructions could be the solution for most of the problems out there. But thank you though.

    I’m asking for help because all of the normal things I know how to do with Joomla websites aren’t working; things that I thought should normally work.. For example. Take a module, install it in a position… watch it show up on the front end.

    The site was working perfectly… so the install was good. I didn’t do anything drastic, so I don’t have ANY reason to believe that somehow the code was messed or something so dramatic (like trying to restore from a backup and freezing in the middle) messed up the install.

    I’m pretty confident its just a matter of not having the styles in the templates set right, and that there is something simple I don’t know about how Joomlart sets up these templates and how they had that front page uniquely set up.

    jgentile Friend
    #541027

    Ok, I solved my problem but I don’t understand why. If someone can explain that would be good.

    I had changed the template style.. .for Home, in the main menu FROM “Use Default” to something else. No matter what else i chose, the Home page loaded wrong. This was the case if it was ja_sugite “Blog”, ja_sugite “Default”, ja_sugite “Features Intro”.. whatever it loaded wrong. I don’t understand why and I feel like I need to understand in order to know how this template is working.

    Ninja Lead Moderator
    #541046

    It’s pretty hard to suggest you better solution in this case.

    Normally, it is recommended to work with our quickstart package as @doparedes07 mentioned.

    Alternatively, you can generate an instance of JA Sugite template via our demo builder: builder.joomlart.com, then compare all configurations from this version with your site.

    You will see styles in JA Sugite, including ja_sugite “Blog”, ja_sugite “Default”, ja_sugite “Features Intro”[/B, with available positions:

    and you can assign it to menu item as you wish:


    1. sugite_layout
    2. sugite_assignment
    nick mortensen Friend
    #541195

    You definitely want the template attached to the home page to have the ‘Features-Intro’ layout. The modules you are missing are all set to the position “Features-Intro” and the only layouts with that position are The ones with “Features-Intro” in their names. You’ll notice some of the modules set to that position are also set to show on all menu items, but don’t show up when looking in other pages, even though they are set to appear in all menu items – this is because those menu items are set to a Sugite layout other than “Features-Intro” and thus, lack that position in their layout.

    You’ll also want to check and make sure that the menu item (in this case, ‘Home’ ) is set to a layout of ‘Features-Intro’ as well.

    Let me know if this helps and if it is too confusing, I’ll post annotated screen shots. You aren’t far off at all and the various themes within the templates on t-3 templates isn’t super intuitive from the get-go. Once you get it, though- you’ll really dig the versatility.

    Rocket themes and Joomlart are really very even. I don’t think you can go wrong with either one. I prefer Joomlart because the support is better and they really try harder, in my opinion. Sometimes their is a language barrier and it isn’t easy to bridge that when frustrated, but this is a very valuable resource.

    Ninja Lead Moderator
    #541339

    @nickmortensen: Thanks for your help

    icandy_webs Friend
    #541757

    <em>@jgentile 435000 wrote:</em><blockquote>Dear Friend,

    Hey I really appreciate you replying, but I’m thinking there is another alternative. I think the (a) reinstall (and overwrite) your website and start all over (b) read the instructions could be the solution for most of the problems out there. But thank you though.

    I’m asking for help because all of the normal things I know how to do with Joomla websites aren’t working; things that I thought should normally work.. For example. Take a module, install it in a position… watch it show up on the front end.

    The site was working perfectly… so the install was good. I didn’t do anything drastic, so I don’t have ANY reason to believe that somehow the code was messed or something so dramatic (like trying to restore from a backup and freezing in the middle) messed up the install.

    I’m pretty confident its just a matter of not having the styles in the templates set right, and that there is something simple I don’t know about how Joomlart sets up these templates and how they had that front page uniquely set up.</blockquote>

    I am having this exact same issue and my thought process was the same as yours. It must be something simple with a particular template style not applying. Installing the quickstart with sample data seems like a very nonsensical solution unless I wanted the EXACT same clone of the site which I don’t. I just want to clone certain aspects. What I basically did was install a Quickinstall with all the sample data on a separate test developer domain so I can see the exact differences and understand Joomlart’s structure. If there’s something not being referenced correctly with a bare bones install, JoomlArt should inform us that there’s a problem and try to fix it, inform us of a fix, .

    This issue seems to be common even with the T3 Blank template from what I’ve been researching and there’s a thread that goes as far back as August 2013 (http://www.joomlart.com/forums/topic/layout-cloning-doesnt-work/. Furthermore, I understand that the Home page and the other pages have different styles and module positions available to each. As a matter of fact, your T3 documentation explains how to implement style overrides here: http://t3-framework.org/documentation/bs3-configuration#template-override. But it is extremely frustrating to go through the steps and guides that you have created and illustrated, then going back and forth for days between forums, tickets, with the common solution to the problem being you need to reinstall with sample data? So after I have slaved over customizing just about everything that I need, I basically have to reformat… Can you imagine how time-consuming and frustrating it would be if when you were working on an OS and every time you encountered a problem, you’d have to reformat? That’s ridiculous. Clearly something must not be right with this approach if every other template from other providers work just fine and the style overrides for their positions also work fine.

    We need a solution to the root of the problem. If I sound a bit upset my apologies but this is the second template that I am using from JoomlArt and when I encounter issues after I have done my fair part to research, troubleshoot, and pinpoint the problem to be told… Reinstall using sample data… It’s kind of frustrating when your documentation says that it should work if you follow these exact parameters and don’t you think?

    Ninja Lead Moderator
    #541797

    @icandy_webs: I’m sure you are building site without quickstart installation that’s reason you got this issue.

    You can try to use my suggestion above

    Below is the explanation hope it helps you clear.

    In JA Sugite template you have to understand: Template style, Theme, Layout, Assignment

    For example:

    The HOMEPAGE of JA Sugite Template has ja_sugite – Features Intro template style, default theme (and you can change it to other if you wish), features-info layout (each layout has defined positions which are different and you can assign template style with each menu items that’s why you see position in HOMEPAGE different than other PAGES)

    I recommend you install the quickstart in your localhost and refer to it for settings of menu and demo content, all these settings are also part of the documentation, which you should refer.

    + Template style: ja_sugite – Default, ja_sugite – Features Intro, ja_sugite – Docs, …

    + Theme:

    + Layout:

    + Assignment:


    1. theme_sugite
    2. layout_sugite
    3. assigment_sugite
    icandy_webs Friend
    #541957

    Hi ninja lead and thanks for your time explaining this. Everything that you’ve stated, I applied to my current template. I have the homepage assigned to a featured intro layout. Then I have a Slideshow module in the Slideshow position of the homepage. The module is then set to display only on the homepage. My problem is that once I have done all this and I am still encountering issues how does quickinstall solve that issue? Could you please take a look at my settings to see that everything that you’ve stated, I have done. Furthermore I’d also like to add that I also have a separate style which shows up in the template manager with the Default layout and it’s set to be the default style for all other pages that have not been directly assigned.

    After you have checked that the settings criteria are set correctly I think that you’ll have a better understanding as to why I am frustrated because I’ve done exactly what you’ve stated and I completely understand how the theme, layout, position, and assignment are correlated. It just still does not work. So unless you’re saying that only the quickinstall offers this functionality and the other installation versions don’t, I don’t understand why doesn’t it work correctly.

    Ninja Lead Moderator
    #542191

    We have been off for the weekend and so there was delay in getting back to you. I did receive your pm last week.

    I see the homepage on your site is set Menu Item Type: Feature Article but in Article Manager could not find any article set as Feature articles that’s why the home page is not showing any articles.

    Please set some articles to Feature article, you will be able to see them on your Homepage.

    If you need further help, please send me an illustrated screenshot of what you are trying to achieve. I will be able to help you out in a better way.


    1. featured_article
Viewing 11 posts - 1 through 11 (of 11 total)

This topic contains 11 replies, has 5 voices, and was last updated by  Ninja Lead 10 years, 3 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum