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[SHoggard Friend SHoggardJoin date: October 2006Posts: 290Downloads:5Uploads:21 Thanks: 26 Thanked: 7 times in 1 posts]

#174657

I posted a Help from staff problem:

Same as the 2nd problem in this post http://www.joomlart.com/forums/topic/ja-news-pro-3/

JA News Pro was not applying changes (from quickstart default to the section category I need)

Pavit advised:
<blockquote>Please try to enable the FTP Layer on your site from global configuration — Server Tab — insert your ftp details in all fields requested
this can solve your issue </blockquote>

SO I did, and got
JFTP: :mkdir: Bad response
* * * *JFTP: :write: Bad response
* * * *Unable to write entry

JFTP: :mkdir: Bad response

Pavit replied:

<blockquote>This is an error due to the file owner rights *
MKDir = Making directory
Means that the actual owner cannot create new folders
To solve this you need to enable your FTP layer in global configuration so the owner became the ftp user and it can do everithyng on your server.</blockquote>

But I AM the owner…. Pavit went in and configured it… then we couldn’t add articles, modules etc.

SO we disabled FTP layer in global configuration, reinstalled Ja News Pro:- BUT:-

1. It didn’t have the ‘paramaters panel right side’ see pic
2. When enabled our front page went blank!

HOW DO WE GET JA NEWS PRO & JA NEWS FP TO WORK!!!

[Sherlock Friend SherlockJoin date: September 2014Posts: 11453Downloads:0Uploads:88 Thanks: 221 Thanked: 2478 times in 2162 posts]

#442144

Hi SHoggard,

you can submit a ticket into the Ja ticket system here http://support.joomlart.com, provide your url, the admin account and the FTP Info there, someone will check for you .

[SHoggard Friend SHoggardJoin date: October 2006Posts: 290Downloads:5Uploads:21 Thanks: 26 Thanked: 7 times in 1 posts]

#442342

I did that already…. Pavit answered …. I’ll do it again

[n6rej Friend n6rejJoin date: November 2006Posts: 1040Downloads:0Uploads:63 Thanks: 79 Thanked: 145 times in 90 posts]

#442355

uninstalling then reinstalling the modules resolved the issue.

[hcardenas Friend hcardenasJoin date: February 2010Posts: 41Downloads:12Uploads:14 Thanks: 20 Thanked: 6 times in 3 posts]

#442526

It happened the same to me :-(. I’ll try uninstalling and reinstalling the module too.

[logoped Friend logopedJoin date: August 2008Posts: 11Downloads:0Uploads:6]

#443646

Hi guys, the problem is somewhere in the settings of server hosting. I tried two and one works without problems. do not ask where the problem is, I’m just a user. but you need to look there.

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