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[ART7Group Friend ART7GroupJoin date: August 2014Posts: 14Downloads:0Uploads:2 Thanks: 3]

#204773

Hi JoomlArt,

After blank page problem settled. my website have a new prob. when i browse on mobile, the view cannot working properly.

my site logo has change and not working well. look attachment.
Click image for larger version

hope u can help me to solve it.

thanks.

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Attachments:

1. 

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#563531

Hello
can you recheck your site .
As i can see its showing your logo fine >>>> http://prntscr.com/6i7jf6
Sometime when the logo is not loaded site will load the T3 logo that is in the
/plugins/system/jat3/jat3/base-themes/default/images/t3_logo_light.png

You can replace the t3_logo_light.png with your log file with same name .

+ I found you are using JA Zite can you verify your JATC membership as you are a free member .
so i can assist you better 🙂

[ART7Group Friend ART7GroupJoin date: August 2014Posts: 14Downloads:0Uploads:2 Thanks: 3]

#563568

<em>@pankajsharma 464007 wrote:</em><blockquote>Hello
can you recheck your site .
As i can see its showing your logo fine >>>> http://prntscr.com/6i7jf6
Sometime when the logo is not loaded site will load the T3 logo that is in the
/plugins/system/jat3/jat3/base-themes/default/images/t3_logo_light.png

You can replace the t3_logo_light.png with your log file with same name .

+ I found you are using JA Zite can you verify your JATC membership as you are a free member .
so i can assist you better :)</blockquote>
Before this my account is licensed member but now expired already.
why my mobile cant look as your mobile view?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#563571

Please replace the Logo that i given above and check.
+ i suggest you to upgrade your membership for JATC template support .

[ART7Group Friend ART7GroupJoin date: August 2014Posts: 14Downloads:0Uploads:2 Thanks: 3]

#563576

<em>@pankajsharma 464055 wrote:</em><blockquote>Please replace the Logo that i given above and check.
+ i suggest you to upgrade your membership for JATC template support .</blockquote>
ok thanks. for my ja zite please refer this link
http://www.joomlart.com/forums/topic/ja-zite-easysocial-have-blank-page/#post-563389

thanks

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#563594

Sorry but you need to upgrade your membership for premium template support and template updates.
we can not provide support for premium template to free users .

[ART7Group Friend ART7GroupJoin date: August 2014Posts: 14Downloads:0Uploads:2 Thanks: 3]

#563653

<em>@pankajsharma 464088 wrote:</em><blockquote>Sorry but you need to upgrade your membership for premium template support and template updates.
we can not provide support for premium template to free users .</blockquote>
Ok sorry again.

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