Viewing 12 posts - 1 through 12 (of 12 total)
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  • estevecom Friend
    #1030036

    Hi Pankaj,

    As requested, i publish again my request. My membership is ok now !

    i discover today that my menu has a bug … no click possible ( parent menu and submenus) !!! the menu was ok for a long time. So i don’t understand what is happening.
    the problem can be shown with chrome and explorer but not firefox…

    theme : ja MERO website : http://www.eydo.eu

    Would you have an idea ?

    i noticed in the admin an error message : an error has occured while fetching the json date…..
    Can this message explain my bug ?

    Do you need admin access?

    thank you
    pierre

    Pankaj Sharma Moderator
    #1030164

    Hi
    Have you updated Joomla recently and create this problem?
    On my side in chrome on the first click, it shows the dropdown and clicks on again open the page fine.
    Please check the effect should be hover so u can click on item first time in template navigation options.

    Regards

    estevecom Friend
    #1030228

    Hi,
    i checke with chrome on several computers. i have the same bug : impossible to click on sub menus. they disappear immediately.

    For your complete information ; i discovered the bug on joomla 3.5.1…
    so i decided to update to 3.7. The bug was still here after upgrade.

    So i think that the bug has nothing to do with the joomla version…

    we have akeeba back up installed with old version if necessary…

    Thank you
    Pierre

    Pankaj Sharma Moderator
    #1030524

    Hi
    Please check the template options > Navigation > Dropdown trigger > Hover.
    save and check.

    Regards

    estevecom Friend
    #1030598

    Hi,

    I have done it several times… but no changes…

    Thank you for your help…

    Don’t hesitate to use admin access and when needed, i can give you http://FTP...

    Pankaj Sharma Moderator
    #1030603

    Hi
    Kindly share site super user details in Private reply.

    estevecom Friend
    #1030621
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1030629

    Hi
    You are using an older version of T3 as well using latest Joomla.
    As u said you have the same issue on the Joomla3.5.1 site?
    may I have the site details of the compatible site with Joomla where I can check this problem, maybe it’s after the Joomla update?

    Take a backup of the site and update the T3 and template to the latest version.Also, check the same with your Joomla 3.5.1 site after the update.

    Regards

    estevecom Friend
    #1030677

    hi,

    i succeded to update t3 framework plugin. But impossible to update template :
    COM_INSTALLER_TYPETYPE : update error

    thank you
    Pierre

    Pankaj Sharma Moderator
    #1030691

    Hi
    Use JA Extension manager component to update the template.
    https://www.joomlart.com/documentation/joomla-component/ja-extension-manager

    Also kindly wait for template update and restore the site backup.
    The template is not ready for Joomla3.7 at this time.

    estevecom Friend
    #1030706

    Hi,

    Ok. i put my request on stand by waiting for template update!

    Thank you!
    pierre

    Pankaj Sharma Moderator
    #1030743
    This reply has been marked as private.
Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 11 replies, has 2 voices, and was last updated by  Pankaj Sharma 7 years, 2 months ago.

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