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[pwebdev Friend pwebdevJoin date: January 2008Posts: 3Downloads:0Uploads:0]

#125307

I know this may not seem to fit, however with the unresponsiveness of support over there and the amount of information behind the scenes which would lead one to believe that these two sites are related, I am left to believe that this would be a valid forums for my complaint.

The rules over there stipulate that once you have done work, you have to wait 20-30 days until you can recieve your first payment, The rules further stipulate that you have to request payment 7 days before you get it and that you can only be paid on Mondays.

Monday came and went, the money still sits in my non-interest baring Joomlancers account. It suprises me to see as much work over there with these problems. I really have no complaints with charges, the format of the site or the rules. I just want to be paid the money they say they owe me.

Thanks,

pwebdev (pwebdesign on Joomlancers)

[pwebdev Friend pwebdevJoin date: January 2008Posts: 3Downloads:0Uploads:0]

#237632

Oh and for those of you who think I didn’t follow the rules, or am ignorant about how joomlancers pays thier bills, this is a screenshot from thier site:

http://www.pwebdev.com/proofpudding.jpg

[pwebdev Friend pwebdevJoin date: January 2008Posts: 3Downloads:0Uploads:0]

#237640

Thank you for followup, I was paid later this evening.

[saulbw Friend saulbwJoin date: October 2012Posts: 1Downloads:0Uploads:2]

#471023

It’s sad to see this kind of thing still happening 4 years later… I’ve been waiting on my first withdrawal payment for 41 days and counting. No response to my emails or support tickets. No answer on the phone number listed on their site (goes directly to voicemail). I’m starting to think I’ll never actually see the money I’ve earned.

I’d really like to continue using JoomLancers as a source of work, but not if I have to wait between 40 days and never when I want to withdraw my earnings. If someone eventually decides to give me a bit of customer support, my JoomLancers username is BeyondWEB. I have attached a couple of screenshots for anyone who’s interested.

Sincerely,
Saul Fautley

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[Arvind Chauhan Moderator Arvind ChauhanJoin date: September 2014Posts: 3835Downloads:74Uploads:92 Thanks: 1240 Thanked: 1334 times in 848 posts]

#471068

I have forwarded your request to JoomLancer team. Please note, the teams are different and we can not comment or provide help for issues of Joomlancers.com

Hope you get early resolution.

Regards

Arvind

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#471417

<em>@saulbw 343586 wrote:</em><blockquote>It’s sad to see this kind of thing still happening 4 years later… I’ve been waiting on my first withdrawal payment for 41 days and counting. No response to my emails or support tickets. No answer on the phone number listed on their site (goes directly to voicemail). I’m starting to think I’ll never actually see the money I’ve earned.

I’d really like to continue using JoomLancers as a source of work, but not if I have to wait between 40 days and never when I want to withdraw my earnings. If someone eventually decides to give me a bit of customer support, my JoomLancers username is BeyondWEB. I have attached a couple of screenshots for anyone who’s interested.

Sincerely,
Saul Fautley</blockquote>

Hi Saul Fautley,

Your concerns have been clarified via ticket ID# 41235. Pls log into JoomLancer helpdesk at http://help.joomlancers.com to get the answer there.

Regards,

[Author]

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