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  • Author
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  • kbell14624 Friend
    #1078468

    I have downloaded JA Builder as part of my package with Jomsocial. I am unable to login into the pro version using my Jomsocial credentials, I am using the correct name and password.

    Anonymous Moderator
    #1078550

    Hi,

    The Builder login form only accept password withou special characters. You might want to do a password reset and choose a new password with only normal characters and numbers to see if works.
    Remember to clear your browser cache before you try using the new password too.

Viewing 2 posts - 1 through 2 (of 2 total)

This topic contains 1 reply, has 2 voices, and was last updated by Anonymous 6 years, 5 months ago.

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