Viewing 12 posts - 1 through 12 (of 12 total)
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  • ninjabob Friend
    #1075914

    When running the fetch all work except the instagram accounts. When I verify on any particular profile in the plug in under instagram, it sends me to page that no longer exists …’instagram.com/username/media’

    Please help I’m unable to import on my sites!

    Saguaros Moderator
    #1076067

    Hi,

    Which account you add into the settings in JA Social Feed plugin? you can share the credentials so I will check for you.

    christofu Friend
    #1076234

    I am experiencing the same issues. Verifying the username sends me to instagram.com/username/media (which doesnt exist). It was previously working fine and I haven’t adjusted anything.
    Any idea on this?

    Saguaros Moderator
    #1076385

    Hi,

    There seems to be issue with Instagram here, I’ve passed with the team for further checking, pls stay tuned.

    christofu Friend
    #1076514

    thank you 🙂

    Mr.Cat Moderator
    #1078175

    @ninjabob,

    For now, you have to use user-id to get data from instagram.

    Use this tool to get instagram user id : https://smashballoon.com/instagram-feed/find-instagram-user-id/

    Put user-id to keyword field (see attachment below) then try to verify again.

    Regards

    • This reply was modified 1 year, 2 months ago by  Mr.Cat.
    • This reply was modified 1 year, 2 months ago by  Mr.Cat.

    1. 2017-12-01_102049

    Wisdom is not a product of schooling but of the lifelong attempt to acquire it.

    christofu Friend
    #1078606

    using the @user-id is not working for me

    it is taking me to this page:

    https://api.instagram.com/v1/users/2752668961/media/recent/?access_token=

    with the following message:

    {"meta": {"code": 400, "error_type": "OAuthParameterException", "error_message": "Missing client_id or access_token URL parameter."}}

    using user-id returns the same error as username

    Saguaros Moderator
    #1079031

    Hi,

    Did you fill the Instagram Access Token settings in Global Configuration of JA Social Feed plugin?


    1. insta_token
    christofu Friend
    #1079227

    No I hadn’t tried this as the instructions suggest you dont need to if you are ‘fetching data from a specific instagram account’ and it was working following those instructions up until a few weeks ago.

    should I try this, and it seems as if I have to create an instagram app? (its not particularly how to do so at this point)

    thanks

    Saguaros Moderator
    #1079324

    Kindly share the credentials of your site and the user-id in Instagram you want to import info from.

    christofu Friend
    #1079456
    This reply has been marked as private.
    Saguaros Moderator
    #1079653

    Hi @christofu,

    You should add the keyword with the tag + user-id as suggested above (check post of Mr.Cat) and also add the Instagram access token settings under Global settings of JA Social Feed plugin.


    1. screenshot-www.onemistyguy.com_.au-2017-12-07-17-25-42-349
Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 11 replies, has 4 voices, and was last updated by  Saguaros 1 year, 2 months ago.

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