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  • lbooker Friend

    Several menu items on my site recently broke suddenly, throwing "Error 0: Class "Stringhelper" not found". They are all Single Article items, and only about half of them on my site broke, but I can’t find what’s different between the broken and non-broken menu items.
    I have tried creating new menu items, new articles, copying working menu items – all attempts to build new menu items or replace what has broken results in more "Error 0: Class "Stringhelper" not found" errors. I’ve tried copying the website and re-installing core Joomla files, but this results in redirect timeout errors.
    Broken page example:

    JA Zite template version: 1.0.5
    Joomla version: 3.7.2
    PHP version: 7

    Can anyone help at all? Do I need to purchase a new JA subscription? This happened very suddenly and I have been troubleshooting for a solid day.

    Saguaros Moderator


    This template is not available for J3.7.2 yet. But you can try to switch default template to a standard template of Joomla and see how it goes first.

    lbooker Friend

    Thank you.
    I have created a sub-directory with an install of Joomla 3.6.5 and the same issue persists.
    Sample page:

    do we know which Joomla version this template was last stable on?

    Saguaros Moderator

    The latest version in download package is 3.6.4 but we’re working on updating our old templates like JA Zite to the latest version so pls stay tuned.

    If you have backup of last working version for your site, try to restore it.

    lbooker Friend


    Has JA Zite been updated to be stable on current versions of Joomla?

    Saguaros Moderator

    To be frank, the team will update from the latest to oldest templates so please stay tuned and check blog post for update news

Viewing 6 posts - 1 through 6 (of 6 total)

This topic contains 5 replies, has 2 voices, and was last updated by  Saguaros 1 year, 9 months ago.

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