Viewing 13 posts - 1 through 13 (of 13 total)
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  • dageraad Friend
    #987566

    Hi,

    I have slideshow lite installed on my site:

    http://tuinhuizenfabrikant.be/en/ecoline

    in the left navigation you have different types of garden houses. On these pages I have two different locations where the slideshow is loaded. The banner on top and below the frame with the product info, where it says "click here for the action plan". Sometimes the slideshows don’t appear on some of the pages, while other pages still show them. I thought it would be a cache problem so i disabled it, but this didn’t help.

    Do you know how to fix this?

    thx

    Ninja Lead Moderator
    #988010

    Hi,

    I got this message when I access the URL of your site: http://prntscr.com/d9ttd5, please give me the permission to access the URL of your site.

    Besides that, you need to include the screenshot and description on that. It will help to understand of your request

    Regards

    dageraad Friend
    #988085

    Hi Ninja lead,

    You now have access to the site. I added screenshots to show where you can find the different slideshow positions. All these positions tend to dissapear or show blanc from time to time. When you go to gamma, (or english: products) you can choose from the vertical navigation on the left. When the problem occures , some of the pages don’t show any slideshow, while other pages function as they should.

    For example, this page doesn’t show any slideshow for the moment:

    http://www.tuinhuizenfabrikant.be/nl/terrasline

    while this one shows all of them:
    http://www.tuinhuizenfabrikant.be/nl/blockline-modern


    1. slideshowlite-gamma
    2. slideshowgone
    3. slideshowlite-home-1
    Ninja Lead Moderator
    #988459

    Hi,

    Have you sorted out it? I checked and saw it’s working as well on your site: http://prntscr.com/da9xy7

    Regards

    dageraad Friend
    #988508

    This joomlart site says Ninja Lead has replied 2 hours ago but I can’t see his reply?

    EDIT: i can see it now

    dageraad Friend
    #988589

    Not really, it appears from time to time. Do you have like a checklist what could be possible causes? So I can try them and see if the problem stays away.

    Ninja Lead Moderator
    #988611

    Hi,

    I double checked again on your site but I got the forbidden to access your site: http://prntscr.com/daepzx and http://prntscr.com/daeqfu

    Regards

    dageraad Friend
    #988880

    Hi,

    Yes sorry for that, we allready received spam mails on the site, so we turned off access for some parts of the world. I’m doing some modifications right now and I turned on the cache, so you might not see the problem now. So it might be a cache problem , but I’ve allready tried putting caching of in the modules, but that didn’t help.

    I’ll let you know when you can access the site again with caching enabled! Then you can check again.

    Ninja Lead Moderator
    #989128

    Hi,

    Let me know when it’s vailable, I will help you out.

    Regards

    dageraad Friend
    #991158

    Hi Ninja Lead,

    You can now access the site.

    This, for example, is one of the page where the problem appears:

    http://tuinhuizenfabrikant.be/fr/horseline

    Ninja Lead Moderator
    #991429

    Hi,

    I got the JS script problem on your site: http://prntscr.com/ddv743 but I need to check it directly on your site, please give me the admin login and FTP account of your site via private reply.

    Regards

    dageraad Friend
    #991499
    This reply has been marked as private.
    Ninja Lead Moderator
    #991725

    Hi,

    Have you solved it? I checked Slideshow boven module (module ID: 171) and saw it’s working good on your site.

    Regards

Viewing 13 posts - 1 through 13 (of 13 total)

This topic contains 12 replies, has 2 voices, and was last updated by  Ninja Lead 7 years, 10 months ago.

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