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[Rick Bisschop Friend Rick BisschopJoin date: September 2014Posts: 120Downloads:0Uploads:47 Thanks: 31 Thanked: 9 times in 1 posts]

#173794

Hi all,

Having a problem after uploading installing.
All is fine except for 2 modules, JA Slide show and the JA Side News Module.

In both cases they dont show the images, when I inspect the element in Chrome (see below) it seems that
the path and image name is missing.

<img src=”/”

Checked the settings in the JA slide show and it’s the correct path to the folder where the images are stored.

When installing from the quick start Joomlart package: JSON Support was flagged as NO
I dont know if this has any thing to do with it.

Help is more then welcome…

Rain

<div class="ja-slide-item" style="width: 993px; height: 450px; position: absolute; top: 0px; left: 0px; z-index: 9; visibility: hidden; zoom: 1; opacity: 0; display: none; "><img src="/" alt="We make good cartoon design
In our company, our professionals are constantly trained and updated, covering a vast area of business in global financial markets.">
</div>

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Attachments:

1. 

[John Wesley Brett Moderator John Wesley BrettJoin date: July 2013Posts: 2142Downloads:17Uploads:26 Thanks: 175 Thanked: 645 times in 426 posts]

#437917

Good morning!

The issue is a simply directory permission problem, I believe.
In the Administrative area – Please go to SITES > SYSTEM INFORMATION > DIRECTORY PERMISSIONS.
See if you have any folders that are Unwritable.

All listed must be writeable…and the

slideshow with folder must be set to 755 at least.

Let me know if we can help further.
Have fun!

1 user says Thank You to John Wesley Brett for this useful post

1. Rick Bisschop

[Rick Bisschop Friend Rick BisschopJoin date: September 2014Posts: 120Downloads:0Uploads:47 Thanks: 31 Thanked: 9 times in 1 posts]

#437952

Hi,

First thanks for your reply, checked the permissions and 755 is and was set for all.

So still no displaying of images for the 2 modules JA Slide show and the JA Side News.

<img src=”/” alt=” (There is no path at all!)

Just to be sure I have removed all and did a new full installation, unfortunately the same issue.

More suggestion where to look for?

Grtx Rain…

[Rick Bisschop Friend Rick BisschopJoin date: September 2014Posts: 120Downloads:0Uploads:47 Thanks: 31 Thanked: 9 times in 1 posts]

#437964

Hi again,

I am running out of options and need some help here.

http://www.maherschemist.com

UN=test
PW=test

I checked all and it’s only the JA Slide show and the JA Side News
Checked the directory permission set some to 777 still nogo.

Any suggestions are more then welcome

Rain

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#437966

Hiya Rain

I’m not sure where the problem lies – difficult without backend access. But having played with the slideshow a fair bit I’ve a question.

One can see that you have images there – http://www.maherschemist.com/images/slideshow/sl-1.jpg

What I can’t see is for the images to be where the slideshow would expect them to be i.e. http://www.maherschemist.com/images/resized/images/slideshow/sl-1.jpg – which is where they would be called from.

Have you deleted any /resized/ folders?

1 user says Thank You to swissa for this useful post

1. Rick Bisschop

[Rick Bisschop Friend Rick BisschopJoin date: September 2014Posts: 120Downloads:0Uploads:47 Thanks: 31 Thanked: 9 times in 1 posts]

#437967

Browsed through the forum to find a solution (no images displaying JA slodeshow) and tried this but nogo

modulesmod_jaslideshowhelpers


$regex = "/<img.+classs*=s*"jaslideshow-mains*".+srcs*=s*"([^"]*)"[^>]*>/";
$regex2 = "/<img.+classs*=s*"jaslideshow-thumbs*".+srcs*=s*"([^"]*)"[^>]*>/";

Replace with:

$regex = "/<img[^>]*classs*=s*"jaslideshow-mains*"[^<]*srcs*=s*"([^"]*)"[^>]*>/";
$regex2 = "/<img[^>]*classs*=s*"jaslideshow-thumbs*"[^<]*srcs*=s*"([^"]*)"[^>]*>/";

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#437969

Should be working now Rain.

Cheers

swissa

1 user says Thank You to swissa for this useful post

1. Rick Bisschop

[Rick Bisschop Friend Rick BisschopJoin date: September 2014Posts: 120Downloads:0Uploads:47 Thanks: 31 Thanked: 9 times in 1 posts]

#437970

Hi Swissa,

Don’t know if it was you but I replaced the resized folder from an other site i have installed.
and that did the trick… I saw you had added the test slide dir …

I am gonna have an other look but it seems to work ..

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#437971

I updated it to slideshow 2.5, changed the path and cleared out the cache.

Doesn’t matter if it was you or me. What matters is that it now works for you! 🙂

[Rick Bisschop Friend Rick BisschopJoin date: September 2014Posts: 120Downloads:0Uploads:47 Thanks: 31 Thanked: 9 times in 1 posts]

#437975

I am losing it (I think:),

I would like to change the directory where the JA slideshows images are stored from:
images/stories/demo/slideshow
to
images/slideshow

But when I do this the same issue images are not displaying.

Swissa explained it’s the resized folder thats where the trick is but still cant get an handle on it…

Swissa if you are still awake would you mind to explain how this works…

Thanks…

Rain

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#437977

Sure. 😀

I don’t know why and as was said earlier by jwbrett it could be a permissions problem.

As soon as I’d updated you and reset the paths it all worked. I understand the desire to change to a different path but the reality is that unless someone views the source code they aren’t going to know the path of the pictures anyway. So I’d stick with

images/stories/demo/slideshow.

I don’t know how you’re loading the pictures up. It should be via media manager – that way slideshow can resize them and build a thumbnail. If you ftp them up it can’t.

Stay with sticking in them in

images/stories/demo/slideshow. It works and if it ain’t broke don’t fix it!!!

😉

Remove my snow picture ‘cos I’m cold enough here at ****ing minus 20 and don’t need reminding! :laugh:

Feel free to ask if you need any more help.

[Rick Bisschop Friend Rick BisschopJoin date: September 2014Posts: 120Downloads:0Uploads:47 Thanks: 31 Thanked: 9 times in 1 posts]

#437980

Thanks for your reply Swissa,

Just to clarify my frustration:)

I have installed this Joomla 1.7 + JA Tiris on several sites now (all different hosting providers) and I had no issues with changing the directory to what ever I want and was also able to upload from FTP.

This provider http://www.34sp.com is very difficult and has to submit an ticket for almost every change I want to make (very time consuming )

But I am gonna give it a go one more time to see if the media manager is the answer.

I know how it feels minus 20 lived in Norway for 3 years also very cold but it’s a different cold than here in Ireland not so nasty…

Grtx Rick ..

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#437981

<em>@swissa 300149 wrote:</em><blockquote>

I don’t know how you’re loading the pictures up. It should be via media manager – that way slideshow can resize them and build a thumbnail. If you ftp them up it can’t.</blockquote>

Actually it can. When the slideshow script runs it simply reads the files from wherever it is told to do so in the back end then does its magic on those files placing them in the resized directory. If that directory is not writable (and this appears to be the case) then this is where you will see the problems Raincheck is experiencing. We need to check not only file permissions but ownership too. You host should be able to help here. Just ask them to maks sure the images folder and all files/folder therin are recursively set in a way the script can write to. Or you could try enabling the ftp layer in Joomla.

Raincheck,

Not wanting to put down what swissa is doing here but he/she is not a member of the JA staff. Always be careful when handing out your logons to people. JA cannot be held responsible if you allow normal users back end access. In this case swissa have been here for a bit and appears very helpful but in the past we have has users who have caused damage or worse and JA have been blamed. Not saying do not do it, just be careful and make sure you have backups (even with JA staff, we can make mistakes too).

Swissa,

Not trying to annoy you here or put down what you are trying to do. Just need to make users aware as we have had some awkward situations in the past. Hope you understand.

P.S. Not as cold as your neck of the woods but it dropped to -16 here in Blighty last nigh, could be worse tonight too.

2 users say Thank You to Phill for this useful post

1. swissa
2. Arvind Chauhan

[Rick Bisschop Friend Rick BisschopJoin date: September 2014Posts: 120Downloads:0Uploads:47 Thanks: 31 Thanked: 9 times in 1 posts]

#437988

Hi Phil,

Thanks for the explanation, but I asked Swissa for his help and then it’s up to me if I hand out login details.

But you are right if others who are less experienced do this the change of taking advantage is there.

Before I read you post I was looking for the directories permissions for the resized folders.
In my FTP it looked fine but I thought lets have a look in the plesk control panel and there it was the folder was set to 755 and according to my ftp it was 777 and now its working.

Any way thanks for the concern,

And may you both have a warm weekend…

Rain…

1 user says Thank You to Rick Bisschop for this useful post

1. swissa

[swissa Friend swissaJoin date: November 2011Posts: 1955Downloads:7Uploads:277 Thanks: 175 Thanked: 717 times in 572 posts]

#437989

<em>@phill luckhurst 300153 wrote:</em><blockquote>

Actually it can. When the slideshow script runs it simply reads the files from wherever it is told to do so in the back end then does its magic on those files placing them in the resized directory. If that directory is not writable (and this appears to be the case) then this is where you will see the problems Raincheck is experiencing. We need to check not only file permissions but ownership too. You host should be able to help here. Just ask them to maks sure the images folder and all files/folder therin are recursively set in a way the script can write to. Or you could try enabling the ftp layer in Joomla.

Raincheck,

Not wanting to put down what swissa is doing here but he/she is not a member of the JA staff. Always be careful when handing out your logons to people. JA cannot be held responsible if you allow normal users back end access. In this case swissa have been here for a bit and appears very helpful but in the past we have has users who have caused damage or worse and JA have been blamed. Not saying do not do it, just be careful and make sure you have backups (even with JA staff, we can make mistakes too).

Swissa,

Not trying to annoy you here or put down what you are trying to do. Just need to make users aware as we have had some awkward situations in the past. Hope you understand.

P.S. Not as cold as your neck of the woods but it dropped to -16 here in Blighty last nigh, could be worse tonight too.

</blockquote>

Hi Phil

Firstly thank you for expanding my knowledge.

I hope you have, over the very very short time I’ve been here, noticed that I normally prefix most posts with “I am not JA staff or a moderator” and “Do a back-up first”. I have generally stuck to offering advice/support on Tiris although I admit as I really get to know T3 it has drifted.

I fully understand and take no offense. (It can only be taken not given!! 😀 )

As I said to Tom in a PM, and if you’ve had ANY bad comments about me, if you want me to desist then say so.

P.S. Everything ground to a halt then?

1 user says Thank You to swissa for this useful post

1. Phill

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