JA K2 Filter

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • pedro_co Friend
    February 1, 2018 at 9:14 am #1089585

    Hi,
    when JA k2 filter does’n match any results browser show page 500 error (see the screenshot).
    Is possible to show a page in the content with No result ecc…
    Regards
    Alberto

    1. Screenshot_1
    Saguaros Moderator
    February 2, 2018 at 4:06 am #1089729

    Hi,

    Could you share the credentials of your site (URL, Admin + FTP account) so I can check?

    Also tell me the page and the search credentials you use to replicate issue.

    Regards

    pedro_co Friend
    February 2, 2018 at 8:29 am #1089763
    This reply has been marked as private.
    pedro_co Friend
    February 3, 2018 at 10:40 am #1089920
    This reply has been marked as private.
    Saguaros Moderator
    February 5, 2018 at 10:18 am #1090110

    Hi,

    There maybe something wrong with your installation as it missed files so it noticed 500 error, we’ve updated for you and it’s working now.

    Kindly check.

    pedro_co Friend
    February 5, 2018 at 10:52 am #1090118
    This reply has been marked as private.
    pedro_co Friend
    February 5, 2018 at 10:56 am #1090119
    This reply has been marked as private.
    Saguaros Moderator
    February 5, 2018 at 1:11 pm #1090132

    My bad, I enabled the development mode in global configuration to debug the issue. I disabled it and the homepage looks normally now.

    For new question, pls create a new topic and share the credentials there, it would be helpful if other has the same concern.

    Thanks!

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Viewing 8 posts - 1 through 8 (of 8 total)

This topic contains 7 replies, has 2 voices, and was last updated by  Saguaros 6 years, 2 months ago.

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