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[ashnortonbright Friend ashnortonbrightJoin date: August 2013Posts: 5Downloads:3Uploads:0]

#948733

Hi,

I have been speaking with your support team as I am unable to update extensions, can you please take a look?

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#948739

Hi
All JA Extension are updated only via JA Extension manager component .
Install and configure JAEM . Add your JA account user/pass in JAEM services manager area and update .

[ashnortonbright Friend ashnortonbrightJoin date: August 2013Posts: 5Downloads:3Uploads:0]

#948744

Hi, I have done all of this and it still doesn’t work, after entering my details in service manager and then trying to update I receive the following error:

Errors occured during upgrading, please fix them fist
MySQL path is not configed
MySQL Dump path is not configed
Local repository path is not configed

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#948761

Hi,
Open the configuration TAB > Hide Non JA Extension yes/no save it and check .

[ashnortonbright Friend ashnortonbrightJoin date: August 2013Posts: 5Downloads:3Uploads:0]

#948766

After setting "Hide None-JA Extensions" to yes i now get the following error:

Response from JoomlArt Updater Service: Your account does not have enough permission to take this action. Please contact "JoomlArt Updater Service" for more information or use another account.
Upgrade failure

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#948789

Hi
Kindly Take backup of site .
And post your working site super user details via private reply. Also let me know on which extension you are getting this error .

[ashnortonbright Friend ashnortonbrightJoin date: August 2013Posts: 5Downloads:3Uploads:0]

#948793

This reply has been marked as private.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#948796

Hi
I updated T3 plugin to latest version and there is no error .

i saw on your site there are some Paid JA Extensions , you need to buy a JATC/JAEC/Dev. membership to update the Paid extensions .

[ashnortonbright Friend ashnortonbrightJoin date: August 2013Posts: 5Downloads:3Uploads:0]

#948798

Ok, thanks

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