Viewing 15 posts - 1 through 15 (of 15 total)
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  • njonow Friend
    #1030639

    Hi,

    I can’t figure out why the background image for ACM module "testimonials" from the quickstart won’t load in my URL

    http://vps6601.inmotionhosting.com/~pbec4/

    From what I can see, there’s no reason it shouldn’t work. See screenshots

    front-end

    back-end

    Pankaj Sharma Moderator
    #1030821

    Hi
    Can u try to use a domain URL for tge site and check if issue is still there ?
    Also if you updated Joomla to 3.7 let me know, as the template is not ready for latest Joomla at this time.

    njonow Friend
    #1030845

    Hi Pankaj

    I have NOT updated to Joomla 3.7.

    I do NOT have a live URL to use. This site is under development.

    The background picture WAS THERE when I set up the quickstart. Then it disappeared. I have no idea why, and no matter which image I select in ACM, nothing shows up!

    Pankaj Sharma Moderator
    #1030902

    Hi
    Kindly share site super user details in Private reply.
    I will have a look on it.
    Regards

    njonow Friend
    #1031301

    Hi Pankaj,

    I already had a developer take a look at the module and fix the code.

    Problem was in templates/ja_company/acm/testimonials/tmpl/style-2.php on line 26

    You may want to take a look at it and release a new version of the module.

    Pankaj Sharma Moderator
    #1031309

    Hi
    Yes in ACM module there is an issue after Joomla update and it will be fixed in the update of template for sure.

    Regards

    njonow Friend
    #1031313

    The issue is NOT after Joomla update, its in 3.6.5 as my screenshots clearly show…

    Pankaj Sharma Moderator
    #1031316

    Hi
    It’s working fine on Joomla3.6.5. You can check the demo site also.
    In the screenshot, i am not able to check the site backend Joomla.
    It would be helpful if you can provide the site details in Private reply so i will have a look on your issue.
    Without check/debug the problem its hard to assume the problem.

    Regards

    njonow Friend
    #1031317

    Hi,

    I’m just trying to help you guys. You can see that the issue is on 3.6.5 because it says so in the bottom-right corner of the screenshot of the admin page I posted above.

    Second, I have already fixed the problem on my site because I hired a developer to look at the problem. He told me the code isn’t very good and even gave me the PHP file and which line the problem was at. I have given that to you.

    I’m not sure what else I can do. Of course, you can just leave things the way they are. But I’m sure someone else will encounter the same problem down the line. Anyway, no need to reply, I think we’ve said all that’s needed on this topic…

    Pankaj Sharma Moderator
    #1031334

    Hi
    I am not able to replicate this issue on Joomla3.6.5.
    Please take a look Here: http://prntscr.com/f4bbk2
    Front end: http://prntscr.com/f4bbr6

    frank77 Friend
    #1033844

    I have the same problem – is there a solution meanwhile available?
    THX Frank

    Pankaj Sharma Moderator
    #1033904

    Hi @frank77
    Kindly share the site Url and temp super user login in private reply.
    I will check it.

    Regards

    charlessteiner Friend
    #1035455

    I have the same problem, too.

    charlessteiner Friend
    #1035456

    deleted original post

    In my tests. it works with 3.6 but not 3.7.

    Pankaj Sharma Moderator
    #1035544

    Hi
    Yes, there is an issue with Joomla 3.7, Kindly apply my suggestion given Here for this issue.

    Regards

Viewing 15 posts - 1 through 15 (of 15 total)

This topic contains 14 replies, has 4 voices, and was last updated by  Pankaj Sharma 6 years, 11 months ago.

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