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[rhyn Friend rhynJoin date: January 2010Posts: 10Downloads:0Uploads:1]

#166531

Hi,

I am using JA Social and Jomsocial, but am experiencing a problem when I try to reset my password.

I click on login, and then ‘Forgot your password?’ > enter my email address, when I try to enter the token that I receive in the forgot password email, It just refreshes the screen and I am unable to choose a new password…

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Hello,

a request has been made to reset your Thesen Island Forum account password. To reset your password, you will need to submit this token in order to verify that the request was legitimate.

The token is 803a5f81d7764966b481cdddac2dd8ca .

Click on the URL below to enter the token and proceed with resetting your password.

http://www.thesenislandforum.co.za/index.php?option=com_user&view=reset&layout=confirm

Thank you.

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Please help! what do I need to do to fix this problem?:((
Thanks
Rhyn

[pritam Friend pritamJoin date: April 2011Posts: 609Downloads:0Uploads:29 Thanks: 11 Thanked: 125 times in 113 posts]

#402217

Hello rhyn ,

To reset user password in JA Social

I have checked your URL below to enter the token and proceed with resetting your password

http://www.thesenislandforum.co.za/i…layout=confirm

And your given Token – 803a5f81d7764966b481cdddac2dd8ca

When I submit in Confirm your account

with Username – admin
Token – 803a5f81d7764966b481cdddac2dd8ca

It showing Your password reset confirmation failed because the token was invalid..

I am sending your screenshot with attachment .
Can you please send me correct details , so we can help you better.

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Attachments:

1. 

[harvas Friend harvasJoin date: September 2010Posts: 26Downloads:0Uploads:8 Thanks: 5 Thanked: 1 times in 1 posts]

#403427

Hi Pritam. There seems to be the same issue with my deployment as well. I am using Joomla 1.5.22, JA Social and sh404sef as well. Let me know if there is a solution that you have identified. Thanks in advance!

[Konrad M Wagner Friend Konrad M WagnerJoin date: September 2014Posts: 23Downloads:0Uploads:10 Thanks: 3 Thanked: 3 times in 1 posts]

#406045

I’m experiencing the same problem.

This article didn’t work a the reset.php file is not in the template files:

http://docs.joomla.org/Confirm_password_in_1.5.16

Any updates on that?

[Manos Moderator ManosJoin date: February 2014Posts: 2806Downloads:46Uploads:56 Thanks: 200 Thanked: 633 times in 576 posts]

#406050

Hi, you can always update admin password from phpmyadmin!
Please tell me if you need any further assistance on that !

Best Regards

Manos

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