Joomla Templates Club 406,261 posts

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#166650

How do I remove the orange tab Joomla 1.6 available from site?
Thanks,
E

[khoand Friend khoandJoin date: February 2011Posts: 4500Downloads:0Uploads:179 Thanks: 169 Thanked: 1166 times in 1060 posts]

#402731

Hi,
Could you give me a snapshot with your annotation?

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#402740

Here you are!

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Attachments:

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[khoand Friend khoandJoin date: February 2011Posts: 4500Downloads:0Uploads:179 Thanks: 169 Thanked: 1166 times in 1060 posts]

#402747

Could you give me a link to your page as you said?

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#402750

http://www.twestc.com/index.php

[khoand Friend khoandJoin date: February 2011Posts: 4500Downloads:0Uploads:179 Thanks: 169 Thanked: 1166 times in 1060 posts]

#402753

Default, when you install ja-template, it doesn’t have it. So I need your username+password of backend and ftp to check it. Could you give me it?

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#403097

Have you figured out how to remove it yet?
Thanks
Elisabeth

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#403099

Did you install from the JA Quickstart? If so I do not think that should have been included.

If you PM me an administrator logon and ftp details I will remove this for you.

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#403121

I actually had the theme installed as a service by Joomlart.
I’ll FTP you the details although I had already done this once for another support member: khoand
Thanks,
Elisabeth

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#403128

I will take a look for you now.

I am aware you already sent the details to Khoand. What you may not realise is that many of us do not work directly for JA but help out in our spare time. We are scattered all over the world (I am in the UK, JA are based in Vietnam and there are supporters from every country from India to the US). As such I have no access to the details you have already sent not is it a simple matter of asking Khoand for them (time differences make it even harder). This is why we prefer to use the ticket system rather than via PM as that way all the supporters can see the ticket and all the details.

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#403166

Thanks for your help! Phill .Great support system.
I sent you my details, I hope you got them.
Elisabeth

[Phill Moderator PhillJoin date: February 2014Posts: 7013Downloads:40Uploads:77 Thanks: 917 Thanked: 2206 times in 1818 posts]

#403167

I have removed the tab for you. There was a script being called in the jat3 plugin which should not have been included with your install. Sorry for the problem.

[ejbjane Friend ejbjaneJoin date: April 2010Posts: 42Downloads:6Uploads:5 Thanks: 5]

#403318

Thank you!! 🙂

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