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[rossq Friend rossqJoin date: January 2017Posts: 32Downloads:10Uploads:1 Thanks: 1]

#1036072

Hi,

I am experience a bg with my home page, I try to explain what is going on as best as I can.

This issue only seems to affect the main home page on mobile platform possibly tablets as well.

The issue:

Contents of the page fits correctly when loaded on device, however if a user accidentally swipes to the left, thap gege then scrolls to some whitespace. This also happens when you scroll down.

On the other pages the whole content locked to with width of the actual page and the length of the page, at the end of the footer it stops.

Please let me know if you would like me to post an example of what’s going on.

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1036114

Hi
Kindly shares the screenshot of the issue and a page URL.
I will check your site in Mobile to see the issue.

Regards

[rossq Friend rossqJoin date: January 2017Posts: 32Downloads:10Uploads:1 Thanks: 1]

#1042852

Thanks for your response here is the web address

https://gemmaquinnells.co.uk/

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[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1042887

Hi
The issue seems from the module you are using not resize well, try to unpublish it and check it page again.

Regards

[rossq Friend rossqJoin date: January 2017Posts: 32Downloads:10Uploads:1 Thanks: 1]

#1043094

Thanks for your help, I have managed to pin down what module is causing the issue, however the strange thing is I have another module exactly the same in configuration, but different content. Thats on another page. but works correctly. So im confused as to whats going on.

Kind regards
Ross Quinnell

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1043146

Hi
It was due to not resize width of the module on that page, you can use JA Builder slideshow block and it will work fine.
Regards

[rossq Friend rossqJoin date: January 2017Posts: 32Downloads:10Uploads:1 Thanks: 1]

#1043311

Thanks for your support, however I am unable to customise some aspects of the slideshow, such as buttons, and text contained within the slideshow module.

Kind regards
Ross Quinnell

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1043366

Hi
If it’s related to JA Builder you can open a new thread for this topic and we check your request.

Regards

1 user says Thank You to Pankaj Sharma for this useful post

1. rossq

[rossq Friend rossqJoin date: January 2017Posts: 32Downloads:10Uploads:1 Thanks: 1]

#1048738

Sorry for the delay,

I have opened a new thread regarding the slideshow block, but it is unavailable for free users like myself.

So is there another way to get the module to resize properly.

Kind regards
Ross Quinnell

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1048920

Hi
Kindly open a new thread for a different topic and follow the same topic.
Regards

[Author]

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