JoomlArt Forums 32,862 posts

[isamalhassan Friend isamalhassanJoin date: May 2016Posts: 18Downloads:75Uploads:3 Thanks: 1 Thanked: 1 times in 1 posts]

#1021661

hi i have paid for $86 plan and i suppose to access dawnloading JA Builder with Templates but i do not have any of those and since 45 minuts im trying to send massages to on line support but no reply

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[isamalhassan Friend isamalhassanJoin date: May 2016Posts: 18Downloads:75Uploads:3 Thanks: 1 Thanked: 1 times in 1 posts]

#1021766

i’m sorry to say that … but i paid yesterday for $86 plan, and the only thing i got is headache….. i can not access any thing and as im not a member…. i have contact every one and every one is sending the problem to the others…. i have a lot of work to do people… i need my problem to be solved now other wise please send me my money back. no one of your team able to till me what is the problem even. some times they will say reset password … the other time they will say free the cash and they wait for department of members …. in fact i’m done and if this issue will not be solved today i need my money back please…

[Pankaj Sharma Moderator Pankaj SharmaJoin date: February 2015Posts: 24589Downloads:144Uploads:202 Thanks: 127 Thanked: 4196 times in 4019 posts]

#1021922

Hi
Sorry for the late reply.Due to weekend holidays support is not available. For the issue please try to reset your forum password and try to login again on site.
If you still getting any error kindly share the error details. As per JATC membership you have full access to download templates amd their complimentary extensions.

Regards

[Anonymous Moderator JA DeveloperJoin date: September 2014Posts: 9914Downloads:207Uploads:152 Thanks: 1789 Thanked: 2008 times in 1700 posts]

#1021932

Hello,

Regarding the download access, if you tried to download by clicking the GET IT NOW button it wouldn’t work. You need to browse the downloads from https://www.joomlart.com/downloads/ directly. Could you login and try again.

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