Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • emanmashlah Friend
    #995228

    Hi
    Gallery and video content type worked well in previously .
    But now when i create a new gallery the Gallery Tab not appear and when i create a new video The Video Tab not appear . they appear only when i open an old existing gallery or video.

    could you help me please.

    Pankaj Sharma Moderator
    #995480

    Hi
    Kindly check JA Content Type plugin must be installed and enabled. And JA Magz ii is your default template. If still, issue is same, kindly provide me steps to replicate this issue (any changes/update you did).
    Also, you can send me a temp super user login details of the site using private reply, I will take a look on your site backend.

    Regards

    emanmashlah Friend
    #995772

    ++

    +++

    emanmashlah Friend
    #995773

    Right, as you said , after i disable the other plugin that i added , I found that these plugin "Fieldsattach for joomla 3" is the reason of the problem. when i disable it the Gallery and video type works well

    but really i need to add additional information to some articles.

    could you help me, please

    emanmashlah Friend
    #995775
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #995944
    This reply has been marked as private.
    emanmashlah Friend
    #996128
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #996268

    Hi
    Yes , also you have to disable the 3rd party image plugin that is causing the problem and remove the fields .

    Regards

    emanmashlah Friend
    #996400

    So How can i have articles with additional information ? can you recommend me a solution..

    if it is a small problem and we can fix it , it is more benefits .
    Now you can access the control panel , and i hope you could help me

    Pankaj Sharma Moderator
    #996523
    This reply has been marked as private.
    emanmashlah Friend
    #998987

    Hi

    could you try now please ?
    i fixed the problem , and i hope it will not repeated again
    With sincere thanks

    Pankaj Sharma Moderator
    #999080

    Hi
    I forwarded this issue to development team for further investigation on it.
    I will update you once i get any update on it.

    Regards

    emanmashlah Friend
    #1002426

    Kind reminder … I appreciate if you have any news just to inform me.

    Pankaj Sharma Moderator
    #1002447
    This reply has been marked as private.
    Mo0nlight Moderator
    #1003100

    Hi,

    You can try this way:

    • In administrator panel > open plugin manager -> System – fieldsattachements

    • Choose One-click article save (experimental) -> No.

    Regards

Viewing 15 posts - 1 through 15 (of 15 total)

This topic contains 14 replies, has 3 voices, and was last updated by  Mo0nlight 7 years, 3 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum