Viewing 12 posts - 1 through 12 (of 12 total)
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  • Pankaj Sharma Moderator
    #1077885

    Hi
    I turned off the SEF URL from global configurations and its working now.
    Kindly check the .htaccess file, if its not present in that case rename htacess.txt to .htacess and remove any redirection rules if you added in this file.

    Hope it helps

    Regards

    clayman99 Friend
    #1078141

    Hi
    I turned off the SEF URL from global configurations and its working now.
    Kindly check the .htaccess file, if its not present in that case rename htacess.txt to .htacess and remove any redirection rules if you added in this file.

    I hasn’t fixed the issue. see attached screen shot.

    I attempted to rename htacess.txt to .htacess but could only get htacess… Is that the same. see attached file.

    Issue

    clayman99 Friend
    #1078143
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1078159

    I attempted to rename htacess.txt to .htacess but could only get htacess… Is that the same. see attached file.
    i am unable to do this as its something from the server,
    Please ask your service provider to do this for you, its something wrong from the server side. They will fix it easily, keep me posted if there is anything need to be changed from the template.

    Regards

    clayman99 Friend
    #1078197
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1078199

    Hi
    I need your cpanel details to look over this issue,
    If you are comfortable with it you can share in private reply or you can turn off the SEF from global configurations to fix the issue and ask your hosting provider to look at this issue later.

    Regards

    clayman99 Friend
    #1078202
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1078203
    This reply has been marked as private.
    clayman99 Friend
    #1078289
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1078497

    Hi
    I fixed this issue on your server.
    I commented this line in your .htacess file

    RewriteRule .* index.php [F]

    You can check your site links are working fine now.

    Regards

    clayman99 Friend
    #1078504

    Just tried to amend template by changing name from focus to something else and on saving it send me to front end and no save

    Pankaj Sharma Moderator
    #1078507

    Just tried to amend template by changing name from focus to something else and on saving it send me to front end and no save

    Hi
    For new topics kindly open a new thread with topic subject and complete details of the issue.
    It will also help other customers.

    Regards

Viewing 12 posts - 1 through 12 (of 12 total)

This topic contains 12 replies, has 2 voices, and was last updated by  Pankaj Sharma 6 years, 5 months ago.

The topic ‘Forbidden Access’ is closed to new replies.