Viewing 15 posts - 1 through 15 (of 16 total)
  • Author
    Posts
  • takestock Friend
    #207627

    Hi
    I used quick start package to setup this site, When a user registers they receive a link to confirm registration on clicking this link the site registers the user but returns the following error on the page.

    Registration failed: Failed to save activation data: Unknown column ‘confirmed_date’ in ‘field list’ SQL=UPDATE hvu7t_acymailing_subscriber SET `confirmed` = 1

    Regards
    Alan

    takestock Friend
    #574868

    Sorry The URL of the site is http://www.right2homes.com

    Adam M Moderator
    #575258

    Hi @takestock,

    Could you please create new menu item with default Joomla! registration and try to register new account there instead ?

    takestock Friend
    #575401

    HI @adam M,
    I have already done this, the registration link on the site http://www.right2homes.com is a link to the standard Joomla registration. I have redone this a number of time.
    The registration process works perfectly, The error is displayed when a user has registered and clicks on the confirmation email link to confirm the registration.
    The user registration is confirmed without issue. But the error is displayed to the user.

    Alan

    Adam M Moderator
    #575497

    Hi @takestock,

    The error message indicate that after user register an account, the confirmed date cannot be set to Acymailing, please navigate to admin >>> Extensions >>> Extensions Manager >>> switch to tab Update and try to Update Acymailing component and try again.

    In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

    Adam M Moderator
    #641827

    Hi @takestock,

    The error message indicate that after user register an account, the confirmed date cannot be set to Acymailing, please navigate to admin >>> Extensions >>> Extensions Manager >>> switch to tab Update and try to Update Acymailing component and try again.

    In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

    Adam M Moderator
    #740489

    Hi @takestock,

    The error message indicate that after user register an account, the confirmed date cannot be set to Acymailing, please navigate to admin >>> Extensions >>> Extensions Manager >>> switch to tab Update and try to Update Acymailing component and try again.

    In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

    takestock Friend
    #575528

    HI @adam M
    I had already updated the Acymailing component and it caused the registration link to fail with the following error,
    Fatal error: Cannot redeclare class JViewLegacy in /home/right2homes/public_html/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711
    I had to roll the site back to a backup I had.

    I changed the default template as you suggested and The error remained, It only goes away when the acymail component is disabled.
    I would love to use the acymail component but if I can not there are alternatives.

    Alan

    In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

    takestock Friend
    #641858

    HI @adam M
    I had already updated the Acymailing component and it caused the registration link to fail with the following error,
    Fatal error: Cannot redeclare class JViewLegacy in /home/right2homes/public_html/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711
    I had to roll the site back to a backup I had.

    I changed the default template as you suggested and The error remained, It only goes away when the acymail component is disabled.
    I would love to use the acymail component but if I can not there are alternatives.

    Alan

    In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

    takestock Friend
    #740520

    HI @adam M
    I had already updated the Acymailing component and it caused the registration link to fail with the following error,
    Fatal error: Cannot redeclare class JViewLegacy in /home/right2homes/public_html/plugins/system/jat3/jat3/core/joomla/viewlegacy.php on line 711
    I had to roll the site back to a backup I had.

    I changed the default template as you suggested and The error remained, It only goes away when the acymail component is disabled.
    I would love to use the acymail component but if I can not there are alternatives.

    Alan

    In addition, please temporary switch to default template like Protostar, register an account and let me know the result then.

    takestock Friend
    #575530

    I have narrowed the error down to the AcyMailing : (auto)Subscribe during Joomla registration plugin.

    Alan

    takestock Friend
    #641860

    I have narrowed the error down to the AcyMailing : (auto)Subscribe during Joomla registration plugin.

    Alan

    takestock Friend
    #740522

    I have narrowed the error down to the AcyMailing : (auto)Subscribe during Joomla registration plugin.

    Alan

    Adam M Moderator
    #575570

    Hi Alan,

    Try to remove it in your site and install a fresh one instead.

    Adam M Moderator
    #641900

    Hi Alan,

    Try to remove it in your site and install a fresh one instead.

Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 16 replies, has 2 voices, and was last updated by  Adam M 9 years, 3 months ago.

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