Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • freissmann Developer
    #184518

    During Installation of component following errow Shows:

    500 SQL=ALTER TABLE `twvu3_jacomment_items` ADD `latitude` CHAR(255) COLLATE utf8_general_ci NULL DEFAULT NULL AFTER `p0`

    Installing on J3.02.

    Ideas?
    Frank


    1. error_ja_comment
    Stork11 Friend
    #481817

    Hello Frank,

    Because your web user does not have permission to alter table in database. Please request your hosting provider set the permission for your web user so that it can insert a new column into table in database.

    Regards.

    freissmann Developer
    #481856

    Thanks for your Feedback Stork11,

    can I try runing the command via phpmyadmin? If so, after I receive error message – is Ja comment then already installed?

    I am just asking because I am sure that Hosting Provider (1&1 Germany) will/cannot/doesnt want make any changes on permissions.

    Thanks
    Frank

    Stork11 Friend
    #481860

    Hello Frank,

    You can try to run the alter sql command via phpmyadmin, then re-install JA Comment. Because if column exists in table, it won’t be inserted again into that table.

    Regards.

    freissmann Developer
    #482030

    Well well well….

    Ok. It is not working – however I guess it is due to fact that I previously hat KOMENTO installed. However I tried even a Installation on our WebMatrix local testsystem – no luck.

    For this Project we well use komento (reinstallation was working fine).
    If you want I can provide you with sitebackup – maybe devs want to check – if so send me PM.

    Thanks for help anyway!
    Have a nice Weekend.
    Frank

    Stork11 Friend
    #482116

    Yes, please PM me the information (admin account and FTP account) of your site backup. Then I can try to debug on it.

    Regards.

    freissmann Developer
    #486527

    Hi stork – just sent you the PM. Thanks for your help in advance!.
    Frank

    freissmann Developer
    #487560

    Hey stork – any updates on that one?

    MoonSailor Friend
    #487690

    Hi freissmann,

    The error is because it is missing rows “p0” in table “#_jacomment_items”.

    It is fine now with component re-install.

    Please check it again.

    buko Friend
    #512720

    Hi
    I do have same error can you help me what to do in phpmyadmin

    Thank you so much

    freissmann Developer
    #512721

    Did you try to reinstall the component?

    buko Friend
    #512794

    I did 3 times and drop ja comment tables but keep ending with same error on install every time.

    Thank you

    MoonSailor Friend
    #512799

    Hi buko,

    Pls PM me admin login info of your site, I will try to fix it for you.

    Regards

    buko Friend
    #513283

    Hi MoonSailor
    Sorry i didn’t see post early i send you pm now
    Thank you so much

    Regards,

    MoonSailor Friend
    #513373

    Hi buko,

    Pls check login information again. I could not access your site.

    Regards.

Viewing 15 posts - 1 through 15 (of 15 total)

This topic contains 15 replies, has 4 voices, and was last updated by  MoonSailor 10 years, 5 months ago.

We moved to new unified forum. Please post all new support queries in our New Forum