Viewing 5 posts - 1 through 5 (of 5 total)
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  • nasosi Friend
    #1092941

    Hi,

    I am having an issue with my edit page function. its loading and loading, rendering blocks and rendering blocks but without any success. I have closed every other window that uses internet, restarted my machine but no success.

    Please advice

    PS i am sending credentials on a separate private post


    1. rendering_blocks
    nasosi Friend
    #1092948
    This reply has been marked as private.
    9line Friend
    #1092957

    I am experiencing the same issue on all sites using JA Builder, when checking in Chrome, I am able to see the issue is due to JA Builder being unable to pull down a script needed to load:

    GET https://themepro.com/builder/?action=loadData&provider=joomlart&site=j49b652a599fd3-4c6c69783df02&osite=75290406701bb8cdcba9dbeef1e48bda&page=e5a5f866e9d8e&layout=1e8c4275d9d2b 500 (Internal Server Error) send @ jquery.min.js:4 ajax @ jquery.min.js:4 r.(anonymous function) @ jquery.min.js:4 getJSON @ jquery.min.js:4 t.loadPageData @ libjs.min.js?1.1.3:322 n.loadData @ libjs.min.js?1.1.3:322 n.load @ libjs.min.js?1.1.3:322 n.init @ libjs.min.js?1.1.3:322 t.init @ libjs.min.js?1.1.3:322 t @ loader.min.js?1.1.3:3 (anonymous) @ loader.min.js?1.1.3:3

    Failed to load https://themepro.com/builder/?action=loadData&provider=joomlart&site=j49b652a599fd3-4c6c69783df02&osite=75290406701bb8cdcba9dbeef1e48bda&page=e5a5f866e9d8e&layout=1e8c4275d9d2b: No ‘Access-Control-Allow-Origin’ header is present on the requested resource. Origin ‘https://*********.co.uk‘ is therefore not allowed access. The response had HTTP status code 500.

    I feel as though this is poor planning as all users of JA Builder are now unable to use it until this issue has been resolved, surely there should be a way to use it in the event that this script is unable to load.

    I am hoping the developers are on the case and getting this sorted quickly

    nasosi Friend
    #1092982

    Hi,

    Strange but true all of a sudden the page now is loading after wasting a few hours.

    Do not know what really happened, but it works now and everything is loading

    Any inside information from the moderators of JA Builder?

    Best

    Saguaros Moderator
    #1093108

    Hi,

    The team has fixed this issue yesterday, pls try again (clear caches if it still doesn’t work).

    We’re sorry for any inconvenience it may cause.

    Regards

Viewing 5 posts - 1 through 5 (of 5 total)

This topic contains 4 replies, has 3 voices, and was last updated by  Saguaros 6 years, 2 months ago.

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