Viewing 15 posts - 1 through 15 (of 18 total)
  • Author
    Posts
  • oliverkeim JATC
    #1063675

    Hello,

    after installing JA Admin.
    The Dashboard menu is missing.

    What can i do to show it ??

    thnanks

    olli


    1. Standardwert-2017-09-24-um-14.53.27
    Saguaros Moderator
    #1063846
    This reply has been marked as private.
    oliverkeim JATC
    #1064087
    This reply has been marked as private.
    Saguaros Moderator
    #1064364

    Hi Oliv,

    This is a weird issue, give me more time to check.

    joshgilson Friend
    #1067596

    Dealing with the same issue on a new Joomla 3.8 install, and JA Admin, newest version (1.0.5) running PHP 7.1.10

    Saguaros Moderator
    #1067661

    Hi,

    You can try to take a full backup of your site and install the package in attachment.

    Note: also check the ‘media’ folder in [root]/media if there is a folder called ‘ja_admin’, pls rename this folder to other name.


    1. ja_admin.zip
    joshgilson Friend
    #1067807

    Thanks, I renamed the ja-admin folder in media and installed the zip file, and then cleared the cache and refreshed. But no difference. The menu still is not showing. Please help. Thank you!

    Saguaros Moderator
    #1068034

    Hi Josh,

    You can share the credentials of your site: URL, Admin + FTP account so I will check for you.

    joshgilson Friend
    #1068064
    This reply has been marked as private.
    Saguaros Moderator
    #1068279

    It due to the layout of admin menu module you set in backend, it’s should be default layout:

    Admin panel > Extensions > Modules : http://prntscr.com/gybz37

    Advanced tab > Layout > set to Default: http://prntscr.com/gybzgd

    The menu is showing now.

    joshgilson Friend
    #1068297

    Thanks, but on another site I’m running, the menu is still missing and I checked the menu settings and they’re set the same. Any ideas? Thanks

    Saguaros Moderator
    #1068306

    Kindly check above steps:

    • Install the package
    • Rename the ‘ja_admin’ folder in ‘media’ folder
    • Set up the layout for Admin menu module
    jacquievc JATCJAEC
    #1112561

    I have had the same issue and via this forum I was able to correct.

    Saguaros I would just like to point out that I did not make any changes to the Admin Menu Module but had to make the changes you suggested for the Admin Menu to display.

    The only step I took was the following:

    View As – Manage = changed Admin Menu from ‘All’ to ‘Super User’ = Saved and then the Admin Menu disappeared.

    Even though I am logged in as a Super User the Admin Menu disappeared. I then changed the permissions back to ‘All’ and still no Admin Menu

    I had to go carry out the following steps (Again)
    Log back into my cPanel to access the Media folder and rename the new ja_admin folder that appeared
    Refresh > Admin Menu re-appeared
    Checked the Admin Menu module to see that the Module Style was still xhtml

    NOTE: I had to access the cPanel as I was unable to access it via the backend of the website without the Admin Menu as the search option would not display the Media Menu option.

    Maybe you could update your Configuration documentation to advise –

    • Admin Menu module – module style to be set to xhtml
    • If Admin Menu disappears to rename the ja_admin folder that will appear in the ‘Media’ folder via cpanel
    Saguaros Moderator
    #1112569

    Hi,

    I will pass to the documentation team for further updates.

    Regards

    5kyy Friend
    #1113219

    Now what is the newest template version???
    1.0.5 was my last.
    1.0.6 i downloaded today, contains a 1.0.4b template
    in this post its a 1.0.4 template

    Seems you´re getting older???

Viewing 15 posts - 1 through 15 (of 18 total)

This topic contains 17 replies, has 5 voices, and was last updated by  Saguaros 4 months, 2 weeks ago.

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