Viewing 15 posts - 1 through 15 (of 16 total)
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  • mholstein Friend
    #1005978

    I get this error when I enable the module:
    Could not json decode the token

    Screenshot here:
    http://prnt.sc/e0qyrl

    What could have caused this?

    Pankaj Sharma Moderator
    #1006066

    Hi
    Kindly Reinstall the package and configured it again, Also if you will get the same problem, apply the suggestion given in this thread for same matter.
    Hope it helps you.

    mholstein Friend
    #1006245

    Hi Pankaj,
    (1) I reinstalled it, reconfigured it, but still it doesn’t help.
    Note: After entering the access code, the module displays good for the first time. And after that, when refresh, it shows the error.

    (2) I also tried the fix mentioned in the post that you suggested, but that is not making it either.

    Please advise.

    Pankaj Sharma Moderator
    #1006253

    Hi
    Kindly send me site super user details and FTP details also include access token key if your google analytics.I will check it at my end.
    Regards

    mholstein Friend
    #1006336
    This reply has been marked as private.
    Pankaj Sharma Moderator
    #1006384
    This reply has been marked as private.
    mholstein Friend
    #1006650

    Hi Pankaj,

    I have already talked to the hosting, and they confirm that it is the issue of the extension and not the server. Also, I have another website with the same setting of output buffering, and it is working fine there. So, it should not be the issue either.

    Please look at this post here:
    https://storejextensions.org/forum/view/10-jsitemap/6163-could-not-json-decode-the-token.html

    They mentioned the same error, and also mentioned that it was caused due to the recent changes in the google API. Can you please further look into this?

    Pankaj Sharma Moderator
    #1006656

    Hi
    Can you re create the Access token again it seems the current Token is incorrect .
    Error : http://prntscr.com/e22ftu

    mholstein Friend
    #1006816

    Hi Pankaj, I created a fresh new token, but the issue again appears after saving it.

    Pankaj Sharma Moderator
    #1006881
    This reply has been marked as private.
    mholstein Friend
    #1007985

    Hi,
    Has there been any update on this?

    Pankaj Sharma Moderator
    #1008165
    This reply has been marked as private.
    The Captain Moderator
    #1008338

    Hi Mholstein,

    I have just re-installed the JA Goolge Analytics modules for your site. And it’s working fine, now.

    This bug is fixed and will be updated in the next version of the module. Please make sure that you enter your domain name that you want to get the analytics data, then save the module and re-authorize.

    Regards

    mholstein Friend
    #1008911

    Hi,
    I reauthorized the domain with fresh/new token, but still, it is showing 0 data. Please look into it.

    mholstein Friend
    #1009372

    Hi,
    Has there been any update to this?

Viewing 15 posts - 1 through 15 (of 16 total)

This topic contains 15 replies, has 3 voices, and was last updated by  The Captain 2 years ago.

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